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authorAndre Arko <andre@arko.net>2011-10-27 00:02:08 -0700
committerAndre Arko <andre@arko.net>2011-10-27 00:06:31 -0700
commit72a5959b97404c1c778e2898006c7a5643c59e4c (patch)
tree0563cae924745de09eb69ef0365c0c10c4e375a1 /ISSUES.md
parent5a4803c46bb4e896630d7eefef9a58e9479c6f7e (diff)
downloadbundler-72a5959b97404c1c778e2898006c7a5643c59e4c.tar.gz
Heroku errors are not (usually) Bundler issues
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@@ -1,15 +1,5 @@
# Bundler Issues
-## Frequently encountered issues
-
-### REE and Zlib::GzipFile::Error
-
-Ruby Enterprise Edition users may see a `Zlib::GzipFile::Error` while installing gems. It is due to [a bug in REE](http://code.google.com/p/rubyenterpriseedition/issues/detail?id=45). You may be able to resolve the issue by upgrading REE, or changing to a different interpreter.
-
-### Rake activation error
-
-Anyone who has installed the Spork gem may see activation errors while running `rake` directly. This is because old versions of Spork would [install the newest rake using a mkmf file](https://github.com/timcharper/spork/issues/119). To resolve the issue, update the Spork version requirement in your Gemfile to at least `"~>0.8.5"` or `"~>0.9.0.rc8"`.
-
## Troubleshooting
Instructions for common Bundler use-cases can be found on the [Bundler documentation site](http://gembundler.com/v1.0/).
@@ -36,6 +26,21 @@ After reading the documentation, try these troubleshooting steps:
# try to install one more time
bundle install
+## Frequently encountered issues
+
+### Heroku errors
+
+Open a ticket with Heroku. If the issue somehow turns out to be with Bundler itself, the Heroku support team will forward the details of your issue to us.
+
+### REE and Zlib::GzipFile::Error
+
+Ruby Enterprise Edition users may see a `Zlib::GzipFile::Error` while installing gems. It is due to [a bug in REE](http://code.google.com/p/rubyenterpriseedition/issues/detail?id=45). You may be able to resolve the issue by upgrading REE, or changing to a different interpreter.
+
+### Rake activation error
+
+Anyone who has installed the Spork gem may see activation errors while running `rake` directly. This is because old versions of Spork would [install the newest rake using a mkmf file](https://github.com/timcharper/spork/issues/119). To resolve the issue, update the Spork version requirement in your Gemfile to at least `"~>0.8.5"` or `"~>0.9.0.rc8"`.
+
+
## Reporting unresolved problems
Instructions that allow the Bundler team to reproduce your issue are vitally important. When you report a bug, please include the following information: