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authorMek Stittri <mstittri@gitlab.com>2018-10-10 03:27:07 +0000
committerMek Stittri <mstittri@gitlab.com>2018-10-10 03:27:07 +0000
commit550f55745a3be5f86bafaf25b3bcc90beba8e2ac (patch)
treebd64bd4a1385eb4aefca79de4c08fa62b0e6f64b
parentf9bedcfc08bc454e6864df47a7ca0d76b75c634f (diff)
parent6d69ff61df02e75a9a5a612460f05e923f64db36 (diff)
downloadgitlab-ce-550f55745a3be5f86bafaf25b3bcc90beba8e2ac.tar.gz
Merge branch 'priority-bug-sla-clarity' into 'master'
Clarify SLA for defects See merge request gitlab-org/gitlab-ce!22229
-rw-r--r--doc/development/contributing/issue_workflow.md12
1 files changed, 6 insertions, 6 deletions
diff --git a/doc/development/contributing/issue_workflow.md b/doc/development/contributing/issue_workflow.md
index 2f06677bfec..1b25a5a2fb7 100644
--- a/doc/development/contributing/issue_workflow.md
+++ b/doc/development/contributing/issue_workflow.md
@@ -108,12 +108,12 @@ Priority labels help us define the time a ~bug fix should be completed. Priority
If there are multiple defects, the priority decides which defect has to be fixed immediately versus later.
This label documents the planned timeline & urgency which is used to measure against our actual SLA on delivering ~bug fixes.
-| Label | Meaning | Estimate time to fix |
-|-------|-----------------|------------------------------------------------------------------|
-| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com |
-| ~P2 | High Priority | The next release |
-| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter) |
-| ~P4 | Low Priority | Anything outside the next 3 releases (approx beyond one quarter) |
+| Label | Meaning | Defect SLA (applies only to ~bug and ~security defects) |
+|-------|-----------------|----------------------------------------------------------------------------|
+| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com (30 days) |
+| ~P2 | High Priority | The next release (60 days) |
+| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter or 90 days) |
+| ~P4 | Low Priority | Anything outside the next 3 releases (more than one quarter or 120 days) |
## Severity labels