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| author | Mek Stittri <mstittri@gitlab.com> | 2018-10-09 09:48:27 -0700 |
|---|---|---|
| committer | Mek Stittri <mstittri@gitlab.com> | 2018-10-09 09:48:27 -0700 |
| commit | 6d69ff61df02e75a9a5a612460f05e923f64db36 (patch) | |
| tree | a306b83cec61b75856825eabd8745bbdeb5c09cc | |
| parent | 2a56620215d69896e366ab5d2a64e68a47924cd7 (diff) | |
| download | gitlab-ce-6d69ff61df02e75a9a5a612460f05e923f64db36.tar.gz | |
Clarify SLA for defects
| -rw-r--r-- | doc/development/contributing/issue_workflow.md | 12 |
1 files changed, 6 insertions, 6 deletions
diff --git a/doc/development/contributing/issue_workflow.md b/doc/development/contributing/issue_workflow.md index 2f06677bfec..1b25a5a2fb7 100644 --- a/doc/development/contributing/issue_workflow.md +++ b/doc/development/contributing/issue_workflow.md @@ -108,12 +108,12 @@ Priority labels help us define the time a ~bug fix should be completed. Priority If there are multiple defects, the priority decides which defect has to be fixed immediately versus later. This label documents the planned timeline & urgency which is used to measure against our actual SLA on delivering ~bug fixes. -| Label | Meaning | Estimate time to fix | -|-------|-----------------|------------------------------------------------------------------| -| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com | -| ~P2 | High Priority | The next release | -| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter) | -| ~P4 | Low Priority | Anything outside the next 3 releases (approx beyond one quarter) | +| Label | Meaning | Defect SLA (applies only to ~bug and ~security defects) | +|-------|-----------------|----------------------------------------------------------------------------| +| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com (30 days) | +| ~P2 | High Priority | The next release (60 days) | +| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter or 90 days) | +| ~P4 | Low Priority | Anything outside the next 3 releases (more than one quarter or 120 days) | ## Severity labels |