Merge branch 'docs-dev-guidelines-update' into 'master'

Docs: updates docs development guidelines

Closes #53160 and #53115

See merge request gitlab-org/gitlab-ce!22813

3 files changed, 459 insertions, 319 deletions

diff --git a/doc/development/documentation/index.md b/doc/development/documentation/index.md
index 154ede087cc..b8b86ac1bf5 100644
--- a/doc/development/documentation/index.md
+++ b/doc/development/documentation/index.md
@@ -41,9 +41,11 @@ how to structure GitLab docs.
 
 ## Markdown and styles
 
-Currently GitLab docs use [Kramdown](https://gitlab.com/gitlab-com/gitlab-docs/issues/50) as the [markdown](../../user/markdown.md) engine.
+[GitLab docs](https://gitlab.com/gitlab-com/gitlab-docs) uses [GitLab Kramdown](https://gitlab.com/gitlab-org/gitlab_kramdown)
+as markdown engine. Check the [GitLab Markdown Kramdown Guide](https://about.gitlab.com/handbook/product/technical-writing/markdown-guide/)
+for a complete Kramdown reference.
 
-All the docs follow the [documentation style guidelines](styleguide.md). See [Linting](#linting) for help to follow the guidelines.
+Follow the [documentation style guidelines](styleguide.md) strictly.
 
 ## Documentation directory structure
 
@@ -198,6 +200,11 @@ redirect_to: '../path/to/file/README.md'
 
 It supports both full and relative URLs, e.g. `https://docs.gitlab.com/ee/path/to/file.html`, `../path/to/file.html`, `path/to/file.md`. Note that any `*.md` paths will be compiled to `*.html`.
 
+NOTE: **Note:**
+This redirection method will not provide a redirect fallback on GitLab `/help`. When using
+it, make sure to add a link to the new page on the doc, otherwise it's a dead end for users that
+land on the doc via `/help`.
+
 ### Redirections for pages with Disqus comments
 
 If the documentation page being relocated already has any Disqus comments,
@@ -223,145 +230,6 @@ redirect_from: 'https://docs.gitlab.com/my-old-location/README.html'
 Note: it is necessary to include the file name in the `redirect_from` URL,
 even if it's `index.html` or `README.html`.
 
-## Linting
-
-To help adhere to the [documentation style guidelines](styleguide.md), and to improve the content
-added to documentation, consider locally installing and running documentation linters. This will
-help you catch common issues before raising merge requests for review of documentation.
-
-The following are some suggested linters you can install locally and sample configuration:
-
-- [`proselint`](#proselint)
-- [`markdownlint`](#markdownlint)
-
-NOTE: **Note:**
-This list does not limit what other linters you can add to your local documentation writing toolchain.
-
-### `proselint`
-
-`proselint` checks for common problems with English prose. It provides a
- [plethora of checks](http://proselint.com/checks/) that are helpful for technical writing.
-
-`proselint` can be used [on the command line](http://proselint.com/utility/), either on a single
- Markdown file or on all Markdown files in a project. For example, to run `proselint` on all
- documentation in the [`gitlab-ce` project](https://gitlab.com/gitlab-org/gitlab-ce), run the
- following commands from within the `gitlab-ce` project:
-
-```sh
-cd doc
-proselint **/*.md
-```
-
-`proselint` can also be run from within editors using plugins. For example, the following plugins
- are available:
-
-- [Sublime Text](https://packagecontrol.io/packages/SublimeLinter-contrib-proselint)
-- [Visual Studio Code](https://marketplace.visualstudio.com/items?itemName=PatrykPeszko.vscode-proselint)
-- [Others](https://github.com/amperser/proselint#plugins-for-other-software)
-
-#### Sample `proselint` configuration
-
-All of the checks are good to use. However, excluding the `typography.symbols` and `misc.phrasal_adjectives` checks will reduce
-noise. The following sample `proselint` configuration disables these checks:
-
-```json
-{
-  "checks": {
-    "typography.symbols": false,
-    "misc.phrasal_adjectives": false
-  }
-}
-```
-
-A file with `proselint` configuration must be placed in a
-[valid location](https://github.com/amperser/proselint#checks). For example, `~/.config/proselint/config`.
-
-### `markdownlint`
-
-`markdownlint` checks that certain rules ([example](https://github.com/DavidAnson/markdownlint/blob/master/README.md#rules--aliases))
- are followed for Markdown syntax. Our [style guidelines](styleguide.md) elaborate on which choices
- must be made when selecting Markdown syntax for GitLab documentation and this tool helps
- catch deviations from those guidelines.
-
-`markdownlint` can be used [on the command line](https://github.com/igorshubovych/markdownlint-cli#markdownlint-cli--),
- either on a single Markdown file or on all Markdown files in a project. For example, to run
- `markdownlint` on all documentation in the [`gitlab-ce` project](https://gitlab.com/gitlab-org/gitlab-ce),
- run the following commands from within the `gitlab-ce` project:
-
-```sh
-cd doc
-markdownlint **/*.md
-```
-
-`markdownlint` can also be run from within editors using plugins. For example, the following plugins
- are available:
-
-- [Sublime Text](https://packagecontrol.io/packages/SublimeLinter-contrib-markdownlint)
-- [Visual Studio Code](https://marketplace.visualstudio.com/items?itemName=DavidAnson.vscode-markdownlint)
-- [Others](https://github.com/DavidAnson/markdownlint#related)
-
-#### Sample `markdownlint` configuration
-
-The following sample `markdownlint` configuration modifies the available default rules to:
-
-- Adhere to the [style guidelines](styleguide.md).
-- Apply conventions found in the GitLab documentation.
-- Allow the flexibility of using some inline HTML.
-
-```json
-{
-  "default": true,
-  "header-style": { "style": "atx" },
-  "ul-style": { "style": "dash" },
-  "line-length": false,
-  "no-trailing-punctuation": false,
-  "ol-prefix": { "style": "one" },
-  "blanks-around-fences": false,
-  "no-inline-html": {
-    "allowed_elements": [
-      "table",
-      "tbody",
-      "tr",
-      "td",
-      "ul",
-      "ol",
-      "li",
-      "br",
-      "img",
-      "a",
-      "strong",
-      "i",
-      "div"
-    ]
-  },
-  "hr-style": { "style": "---" },
-  "fenced-code-language": false
-}
-```
-
-For [`markdownlint`](https://github.com/DavidAnson/markdownlint/), this configuration must be
-placed in a [valid location](https://github.com/igorshubovych/markdownlint-cli#configuration). For
-example, `~/.markdownlintrc`.
-
-## Testing
-
-We treat documentation as code, thus have implemented some testing.
-Currently, the following tests are in place:
-
-1. `docs lint`: Check that all internal (relative) links work correctly and
-   that all cURL examples in API docs use the full switches. It's recommended
-   to [check locally](#previewing-locally) before pushing to GitLab by executing the command
-   `bundle exec nanoc check internal_links` on your local
-   [`gitlab-docs`](https://gitlab.com/gitlab-com/gitlab-docs) directory.
-1. [`ee_compat_check`](../automatic_ce_ee_merge.md#avoiding-ce-gt-ee-merge-conflicts-beforehand) (runs on CE only):
-    When you submit a merge request to GitLab Community Edition (CE),
-    there is this additional job that runs against Enterprise Edition (EE)
-    and checks if your changes can apply cleanly to the EE codebase.
-    If that job fails, read the instructions in the job log for what to do next.
-    As CE is merged into EE once a day, it's important to avoid merge conflicts.
-    Submitting an EE-equivalent merge request cherry-picking all commits from CE to EE is
-    essential to avoid them.
-
 ## Branch naming
 
 If your contribution contains **only** documentation changes, you can speed up
@@ -377,15 +245,6 @@ choices:
 If your branch name matches any of the above, it will run only the docs
 tests. If it doesn't, the whole test suite will run (including docs).
 
-## Danger bot
-
-GitLab uses [danger bot](https://github.com/danger/danger) for some elements in
-code review. For docs changes in merge requests, the following actions are taken:
-
-1. Whenever a change under `/doc` is made, the bot leaves a comment for the
-   author to mention `@gl-docsteam`, so that the docs can be properly
-   reviewed.
-
 ## Merge requests for GitLab documentation
 
 Before getting started, make sure you read the introductory section
@@ -428,105 +287,6 @@ Follow this [method for cherry-picking from CE to EE](../automatic_ce_ee_merge.m
   additionally to the CE MR. If there are many EE-only changes though, start a new MR
   to EE only.
 
-## Previewing the changes live
-
-NOTE: **Note:**
-To preview your changes to documentation locally, follow this
-[development guide](https://gitlab.com/gitlab-com/gitlab-docs/blob/master/README.md#development-when-contributing-to-gitlab-documentation) or [these instructions for GDK](https://gitlab.com/gitlab-org/gitlab-development-kit/blob/master/doc/howto/gitlab_docs.md).
-
-The live preview is currently enabled for the following projects:
-
-- <https://gitlab.com/gitlab-org/gitlab-ce>
-- <https://gitlab.com/gitlab-org/gitlab-ee>
-- <https://gitlab.com/gitlab-org/gitlab-runner>
-
-If your branch contains only documentation changes, you can use
-[special branch names](#branch-naming) to avoid long running pipelines.
-
-For [docs-only changes](#branch-naming), the review app is run automatically.
-For all other branches, you can use the manual `review-docs-deploy-manual` job
-in your merge request. You will need at least Maintainer permissions to be able
-to run it. In the mini pipeline graph, you should see an `>>` icon. Clicking on it will
-reveal the `review-docs-deploy-manual` job. Hit the play button for the job to start.
-
-![Manual trigger a docs build](img/manual_build_docs.png)
-
-NOTE: **Note:**
-You will need to push a branch to those repositories, it doesn't work for forks.
-
-The `review-docs-deploy*` job will:
-
-1. Create a new branch in the [gitlab-docs](https://gitlab.com/gitlab-com/gitlab-docs)
-   project named after the scheme: `$DOCS_GITLAB_REPO_SUFFIX-$CI_ENVIRONMENT_SLUG`,
-   where `DOCS_GITLAB_REPO_SUFFIX` is the suffix for each product, e.g, `ce` for
-   CE, etc.
-1. Trigger a cross project pipeline and build the docs site with your changes
-
-After a few minutes, the Review App will be deployed and you will be able to
-preview the changes. The docs URL can be found in two places:
-
-- In the merge request widget
-- In the output of the `review-docs-deploy*` job, which also includes the
-  triggered pipeline so that you can investigate whether something went wrong
-
-TIP: **Tip:**
-Someone that has no merge rights to the CE/EE projects (think of forks from
-contributors) will not be able to run the manual job. In that case, you can
-ask someone from the GitLab team who has the permissions to do that for you.
-
-NOTE: **Note:**
-Make sure that you always delete the branch of the merge request you were
-working on. If you don't, the remote docs branch won't be removed either,
-and the server where the Review Apps are hosted will eventually be out of
-disk space.
-
-### Troubleshooting review apps
-
-In case the review app URL returns 404, follow these steps to debug:
-
-1. **Did you follow the URL from the merge request widget?** If yes, then check if
-   the link is the same as the one in the job output.
-1. **Did you follow the URL from the job output?** If yes, then it means that
-   either the site is not yet deployed or something went wrong with the remote
-   pipeline. Give it a few minutes and it should appear online, otherwise you
-   can check the status of the remote pipeline from the link in the job output.
-   If the pipeline failed or got stuck, drop a line in the `#docs` chat channel.
-
-### Technical aspects
-
-If you want to know the hot details, here's what's really happening:
-
-1. You manually run the `review-docs-deploy` job in a CE/EE merge request.
-1. The job runs the [`scripts/trigger-build-docs`](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/scripts/trigger-build-docs)
-   script with the `deploy` flag, which in turn:
-   1. Takes your branch name and applies the following:
-      - The slug of the branch name is used to avoid special characters since
-        ultimately this will be used by NGINX.
-      - The `preview-` prefix is added to avoid conflicts if there's a remote branch
-        with the same name that you created in the merge request.
-      - The final branch name is truncated to 42 characters to avoid filesystem
-        limitations with long branch names (> 63 chars).
-   1. The remote branch is then created if it doesn't exist (meaning you can
-      re-run the manual job as many times as you want and this step will be skipped).
-   1. A new cross-project pipeline is triggered in the docs project.
-   1. The preview URL is shown both at the job output and in the merge request
-      widget. You also get the link to the remote pipeline.
-1. In the docs project, the pipeline is created and it
-   [skips the test jobs](https://gitlab.com/gitlab-com/gitlab-docs/blob/8d5d5c750c602a835614b02f9db42ead1c4b2f5e/.gitlab-ci.yml#L50-55)
-   to lower the build time.
-1. Once the docs site is built, the HTML files are uploaded as artifacts.
-1. A specific Runner tied only to the docs project, runs the Review App job
-   that downloads the artifacts and uses `rsync` to transfer the files over
-   to a location where NGINX serves them.
-
-The following GitLab features are used among others:
-
-- [Manual actions](../../ci/yaml/README.md#manual-actions)
-- [Multi project pipelines](https://docs.gitlab.com/ee/ci/multi_project_pipeline_graphs.html)
-- [Review Apps](../../ci/review_apps/index.md)
-- [Artifacts](../../ci/yaml/README.md#artifacts)
-- [Specific Runner](../../ci/runners/README.md#locking-a-specific-runner-from-being-enabled-for-other-projects)
-
 ## GitLab `/help`
 
 Every GitLab instance includes the documentation, which is available from `/help`
@@ -678,5 +438,250 @@ date: 2017-02-01
 
 Use the [writing method](https://about.gitlab.com/handbook/product/technical-writing/#writing-method) defined by the Technical Writing team.
 
+## Previewing the changes live
+
+NOTE: **Note:**
+To preview your changes to documentation locally, follow this
+[development guide](https://gitlab.com/gitlab-com/gitlab-docs/blob/master/README.md#development-when-contributing-to-gitlab-documentation) or [these instructions for GDK](https://gitlab.com/gitlab-org/gitlab-development-kit/blob/master/doc/howto/gitlab_docs.md).
+
+The live preview is currently enabled for the following projects:
+
+- <https://gitlab.com/gitlab-org/gitlab-ce>
+- <https://gitlab.com/gitlab-org/gitlab-ee>
+- <https://gitlab.com/gitlab-org/gitlab-runner>
+
+If your branch contains only documentation changes, you can use
+[special branch names](#branch-naming) to avoid long running pipelines.
+
+For [docs-only changes](#branch-naming), the review app is run automatically.
+For all other branches, you can use the manual `review-docs-deploy-manual` job
+in your merge request. You will need at least Maintainer permissions to be able
+to run it. In the mini pipeline graph, you should see an `>>` icon. Clicking on it will
+reveal the `review-docs-deploy-manual` job. Hit the play button for the job to start.
+
+![Manual trigger a docs build](img/manual_build_docs.png)
+
+NOTE: **Note:**
+You will need to push a branch to those repositories, it doesn't work for forks.
+
+The `review-docs-deploy*` job will:
+
+1. Create a new branch in the [gitlab-docs](https://gitlab.com/gitlab-com/gitlab-docs)
+   project named after the scheme: `$DOCS_GITLAB_REPO_SUFFIX-$CI_ENVIRONMENT_SLUG`,
+   where `DOCS_GITLAB_REPO_SUFFIX` is the suffix for each product, e.g, `ce` for
+   CE, etc.
+1. Trigger a cross project pipeline and build the docs site with your changes
+
+After a few minutes, the Review App will be deployed and you will be able to
+preview the changes. The docs URL can be found in two places:
+
+- In the merge request widget
+- In the output of the `review-docs-deploy*` job, which also includes the
+  triggered pipeline so that you can investigate whether something went wrong
+
+TIP: **Tip:**
+Someone that has no merge rights to the CE/EE projects (think of forks from
+contributors) will not be able to run the manual job. In that case, you can
+ask someone from the GitLab team who has the permissions to do that for you.
+
+NOTE: **Note:**
+Make sure that you always delete the branch of the merge request you were
+working on. If you don't, the remote docs branch won't be removed either,
+and the server where the Review Apps are hosted will eventually be out of
+disk space.
+
+### Troubleshooting review apps
+
+In case the review app URL returns 404, follow these steps to debug:
+
+1. **Did you follow the URL from the merge request widget?** If yes, then check if
+   the link is the same as the one in the job output.
+1. **Did you follow the URL from the job output?** If yes, then it means that
+   either the site is not yet deployed or something went wrong with the remote
+   pipeline. Give it a few minutes and it should appear online, otherwise you
+   can check the status of the remote pipeline from the link in the job output.
+   If the pipeline failed or got stuck, drop a line in the `#docs` chat channel.
+
+### Technical aspects
+
+If you want to know the in-depth details, here's what's really happening:
+
+1. You manually run the `review-docs-deploy` job in a CE/EE merge request.
+1. The job runs the [`scripts/trigger-build-docs`](https://gitlab.com/gitlab-org/gitlab-ce/blob/master/scripts/trigger-build-docs)
+   script with the `deploy` flag, which in turn:
+   1. Takes your branch name and applies the following:
+      - The slug of the branch name is used to avoid special characters since
+        ultimately this will be used by NGINX.
+      - The `preview-` prefix is added to avoid conflicts if there's a remote branch
+        with the same name that you created in the merge request.
+      - The final branch name is truncated to 42 characters to avoid filesystem
+        limitations with long branch names (> 63 chars).
+   1. The remote branch is then created if it doesn't exist (meaning you can
+      re-run the manual job as many times as you want and this step will be skipped).
+   1. A new cross-project pipeline is triggered in the docs project.
+   1. The preview URL is shown both at the job output and in the merge request
+      widget. You also get the link to the remote pipeline.
+1. In the docs project, the pipeline is created and it
+   [skips the test jobs](https://gitlab.com/gitlab-com/gitlab-docs/blob/8d5d5c750c602a835614b02f9db42ead1c4b2f5e/.gitlab-ci.yml#L50-55)
+   to lower the build time.
+1. Once the docs site is built, the HTML files are uploaded as artifacts.
+1. A specific Runner tied only to the docs project, runs the Review App job
+   that downloads the artifacts and uses `rsync` to transfer the files over
+   to a location where NGINX serves them.
+
+The following GitLab features are used among others:
+
+- [Manual actions](../../ci/yaml/README.md#manual-actions)
+- [Multi project pipelines](https://docs.gitlab.com/ee/ci/multi_project_pipeline_graphs.html)
+- [Review Apps](../../ci/review_apps/index.md)
+- [Artifacts](../../ci/yaml/README.md#artifacts)
+- [Specific Runner](../../ci/runners/README.md#locking-a-specific-runner-from-being-enabled-for-other-projects)
+
+## Testing
+
+We treat documentation as code, thus have implemented some testing.
+Currently, the following tests are in place:
+
+1. `docs lint`: Check that all internal (relative) links work correctly and
+   that all cURL examples in API docs use the full switches. It's recommended
+   to [check locally](#previewing-locally) before pushing to GitLab by executing the command
+   `bundle exec nanoc check internal_links` on your local
+   [`gitlab-docs`](https://gitlab.com/gitlab-com/gitlab-docs) directory.
+1. [`ee_compat_check`](../automatic_ce_ee_merge.md#avoiding-ce-gt-ee-merge-conflicts-beforehand) (runs on CE only):
+    When you submit a merge request to GitLab Community Edition (CE),
+    there is this additional job that runs against Enterprise Edition (EE)
+    and checks if your changes can apply cleanly to the EE codebase.
+    If that job fails, read the instructions in the job log for what to do next.
+    As CE is merged into EE once a day, it's important to avoid merge conflicts.
+    Submitting an EE-equivalent merge request cherry-picking all commits from CE to EE is
+    essential to avoid them.
+
+### Linting
+
+To help adhere to the [documentation style guidelines](styleguide.md), and to improve the content
+added to documentation, consider locally installing and running documentation linters. This will
+help you catch common issues before raising merge requests for review of documentation.
+
+The following are some suggested linters you can install locally and sample configuration:
+
+- [`proselint`](#proselint)
+- [`markdownlint`](#markdownlint)
+
+NOTE: **Note:**
+This list does not limit what other linters you can add to your local documentation writing toolchain.
+
+#### `proselint`
+
+`proselint` checks for common problems with English prose. It provides a
+ [plethora of checks](http://proselint.com/checks/) that are helpful for technical writing.
+
+`proselint` can be used [on the command line](http://proselint.com/utility/), either on a single
+ Markdown file or on all Markdown files in a project. For example, to run `proselint` on all
+ documentation in the [`gitlab-ce` project](https://gitlab.com/gitlab-org/gitlab-ce), run the
+ following commands from within the `gitlab-ce` project:
+
+```sh
+cd doc
+proselint **/*.md
+```
+
+`proselint` can also be run from within editors using plugins. For example, the following plugins
+ are available:
+
+- [Sublime Text](https://packagecontrol.io/packages/SublimeLinter-contrib-proselint)
+- [Visual Studio Code](https://marketplace.visualstudio.com/items?itemName=PatrykPeszko.vscode-proselint)
+- [Others](https://github.com/amperser/proselint#plugins-for-other-software)
+
+##### Sample `proselint` configuration
+
+All of the checks are good to use. However, excluding the `typography.symbols` and `misc.phrasal_adjectives` checks will reduce
+noise. The following sample `proselint` configuration disables these checks:
+
+```json
+{
+  "checks": {
+    "typography.symbols": false,
+    "misc.phrasal_adjectives": false
+  }
+}
+```
+
+A file with `proselint` configuration must be placed in a
+[valid location](https://github.com/amperser/proselint#checks). For example, `~/.config/proselint/config`.
+
+#### `markdownlint`
+
+`markdownlint` checks that certain rules ([example](https://github.com/DavidAnson/markdownlint/blob/master/README.md#rules--aliases))
+ are followed for Markdown syntax. Our [style guidelines](styleguide.md) elaborate on which choices
+ must be made when selecting Markdown syntax for GitLab documentation and this tool helps
+ catch deviations from those guidelines.
+
+`markdownlint` can be used [on the command line](https://github.com/igorshubovych/markdownlint-cli#markdownlint-cli--),
+ either on a single Markdown file or on all Markdown files in a project. For example, to run
+ `markdownlint` on all documentation in the [`gitlab-ce` project](https://gitlab.com/gitlab-org/gitlab-ce),
+ run the following commands from within the `gitlab-ce` project:
+
+```sh
+cd doc
+markdownlint **/*.md
+```
+
+`markdownlint` can also be run from within editors using plugins. For example, the following plugins
+ are available:
+
+- [Sublime Text](https://packagecontrol.io/packages/SublimeLinter-contrib-markdownlint)
+- [Visual Studio Code](https://marketplace.visualstudio.com/items?itemName=DavidAnson.vscode-markdownlint)
+- [Others](https://github.com/DavidAnson/markdownlint#related)
+
+##### Sample `markdownlint` configuration
+
+The following sample `markdownlint` configuration modifies the available default rules to:
+
+- Adhere to the [style guidelines](styleguide.md).
+- Apply conventions found in the GitLab documentation.
+- Allow the flexibility of using some inline HTML.
+
+```json
+{
+  "default": true,
+  "header-style": { "style": "atx" },
+  "ul-style": { "style": "dash" },
+  "line-length": false,
+  "no-trailing-punctuation": false,
+  "ol-prefix": { "style": "one" },
+  "blanks-around-fences": false,
+  "no-inline-html": {
+    "allowed_elements": [
+      "table",
+      "tbody",
+      "tr",
+      "td",
+      "ul",
+      "ol",
+      "li",
+      "br",
+      "img",
+      "a",
+      "strong",
+      "i",
+      "div"
+    ]
+  },
+  "hr-style": { "style": "---" },
+  "fenced-code-language": false
+}
+```
+
+For [`markdownlint`](https://github.com/DavidAnson/markdownlint/), this configuration must be
+placed in a [valid location](https://github.com/igorshubovych/markdownlint-cli#configuration). For
+example, `~/.markdownlintrc`.
+
+## Danger bot
+
+GitLab uses [danger bot](https://github.com/danger/danger) for some elements in
+code review. For docs changes in merge requests, whenever a change under `/doc`
+is made, the bot leaves a comment for the author to mention `@gl-docsteam`, so
+that the docs can be properly reviewed.
+
 [gitlab-map]: https://gitlab.com/gitlab-org/gitlab-design/raw/master/production/resources/gitlab-map.png
 [graffle]: https://gitlab.com/gitlab-org/gitlab-design/blob/d8d39f4a87b90fb9ae89ca12dc565347b4900d5e/production/resources/gitlab-map.graffle
diff --git a/doc/development/documentation/styleguide.md b/doc/development/documentation/styleguide.md
index 97b1b890836..8309ba9a72c 100644
--- a/doc/development/documentation/styleguide.md
+++ b/doc/development/documentation/styleguide.md
@@ -10,17 +10,15 @@ GitLab documentation. Check the
 
 Check the GitLab handbook for the [writing styles guidelines](https://about.gitlab.com/handbook/communication/#writing-style-guidelines).
 
-For help adhering to the guidelines, see [Linting](index.md#linting).
+For help adhering to the guidelines, see [linting](index.md#linting).
 
 ## Files
 
 - [Directory structure](index.md#location-and-naming-documents): place the docs
-  in the correct location.
+in the correct location.
 - [Documentation files](index.md#documentation-files): name the files accordingly.
-- [Markdown](../../user/markdown.md): use the GitLab Flavored Markdown in the
-  documentation.
 
-NOTE: **Note:**
+DANGER: **Attention:**
 **Do not** use capital letters, spaces, or special chars in file names,
 branch names, directory names, headings, or in anything that generates a path.
 
@@ -28,65 +26,144 @@ NOTE: **Note:**
 **Do not** create new `README.md` files, name them `index.md` instead. There's
 a test that will fail if it spots a new `README.md` file.
 
-## Text
+### Markdown
+
+The [documentation website](https://docs.gitlab.com) had its markdown engine migrated from [Redcarpet to GitLab Kramdown](https://gitlab.com/gitlab-com/gitlab-docs/merge_requests/108)
+in October, 2018.
+
+The [`gitlab-kramdown`](https://gitlab.com/gitlab-org/gitlab_kramdown)
+gem will support all [GFM markup](../../user/markdown.md) in the future. For now,
+use regular markdown markup, following the rules on this style guide. For a complete
+Kramdown reference, check the [GiLab Markdown Kramdown Guide](https://about.gitlab.com/handbook/product/technical-writing/markdown-guide/).
+Use Kramdown markup wisely: do not overuse its specific markup (e.g., `{:.class}`) as it will not render properly in
+[`/help`](#gitlab-help).
+
+## Content
 
-- Split up long lines (wrap text), this makes it much easier to review and edit. Only
-  double line breaks are shown as a full line break in [GitLab markdown][gfm].
-  80-100 characters is a good line length.
 - Make sure that the documentation is added in the correct
-  [directory](index.md#documentation-directory-structure) and that
-  there's a link to it somewhere useful.
+  [directory](index.md#documentation-directory-structure), linked from its
+  higher-level index, and linked from other related pages.
 - Do not duplicate information.
 - Be brief and clear.
-- Unless there's a logical reason not to, add documents in alphabetical order.
+- Unless there's a logical reason not to, structure the document in alphabetical order
+(headings, tables, and lists).
 - Write in US English.
-- Use [single spaces][] instead of double spaces.
-- Jump a line between different markups (e.g., after every paragraph, header, list, etc)
 - Capitalize "G" and "L" in GitLab.
-- Use sentence case for titles, headings, labels, menu items, and buttons.
 - Use title case when referring to [features](https://about.gitlab.com/features/) or
-  [products](https://about.gitlab.com/pricing/) (e.g., GitLab Runner, Geo,
-  Issue Boards, GitLab Core, Git, Prometheus, Kubernetes, etc), and methods or methodologies
-  (e.g., Continuous Integration, Continuous Deployment, Scrum, Agile, etc). Note that
-  some features are also objects (e.g. "Merge Requests" and "merge requests").
+[products](https://about.gitlab.com/pricing/) (e.g., GitLab Runner, Geo,
+Issue Boards, GitLab Core, Git, Prometheus, Kubernetes, etc), and methods or methodologies
+(e.g., Continuous Integration, Continuous Deployment, Scrum, Agile, etc). Note that
+some features are also objects (e.g. "GitLab's Merge Requests support X." and "Create a new merge request for Z.").
 
-## Formatting
+## Text
+
+- Split up long lines (wrap text), this makes it much easier to review and edit. Only
+  double line breaks are shown as a full line break by creating new paragraphs.
+  80-100 characters is the recommended line length.
+- Use sentence case for titles, headings, labels, menu items, and buttons.
+- Jump a line between different markups (e.g., after every paragraph, header, list, etc). Example:
 
-- Use double asterisks (`**`) to mark a word or text in bold (`**bold**`).
-- Use undescore (`_`) for text in italics (`_italic_`).
-- Put an empty line between different markups. For example:
     ```md
     ## Header
 
     Paragraph.
 
-    - List item
-    - List item
+    - List item 1
+    - List item 2
     ```
 
-### Punctuation
+## Emphasis
 
-For punctuation rules, please refer to the [GitLab UX guide](https://design.gitlab.com/content/punctuation/).
+- Use double asterisks (`**`) to mark a word or text in bold (`**bold**`).
+- Use undescore (`_`) for text in italics (`_italic_`).
+- Use greater than (`>`) for blockquotes.
+
+## Punctuation
+
+Check the general punctuation rules for the GitLab documentation on the table below.
+Check specific punctuation rules for [list items](#list-items) below.
+
+| Rule | Example |
+| ---- | ------- |
+| Always end full sentences with a period. | _For a complete overview, read through this document._|
+| Always add a space after a period when beginning a new sentence | _For a complete overview, check this doc. For other references, check out this guide._ |
+| Do not use double spaces. | --- |
+| Do not use tabs for indentation. Use spaces instead. You can configure your code editor to output spaces instead of tabs when pressing the tab key. | --- |
+| Use serial commas ("Oxford commas") before the final 'and/or' in a list. | _You can create new issues, merge requests, and milestones._ |
+| Always add a space before and after dashes when using it in a sentence (for replacing a comma, for example). | _You should try this - or not._ |
+| Always use lowercase after a colon. | _Related Issues: a way to create a relationship between issues._ |
+
+## List items
+
+- Always start list items with a capital letter.
+- Always leave a blank line before and after a list.
+- Begin a line with spaces (not tabs) to denote a subitem.
+- To nest subitems, indent them with two spaces.
+- To nest code blocks, indent them with four spaces.
+- Only use ordered lists when their items describe a sequence of steps to follow.
 
-### Ordered and unordered lists
+**Markup:**
 
-- Use dashes (`-`) for unordered lists instead of asterisks (`*`).
-- Use the number one (`1`) for ordered lists.
+- Use dashes (`- `) for unordered lists instead of asterisks (`* `).
+- Use the number one (`1`) for each item in an ordered list.
+When rendered, the list items will appear with sequential numbering.
+
+**Punctuation:**
+
+- Do not add commas (`,`) or semicolons (`;`) to the end of a list item.
+- Only add periods to the end of a list item if the item consists of a complete sentence. The [definition of full sentence](https://www2.le.ac.uk/offices/ld/resources/writing/grammar/grammar-guides/sentence) is: _"a complete sentence always contains a verb, expresses a complete idea, and makes sense standing alone"_.
+- Be consistent throughout the list: if the majority of the items do not end in a period, do not end any of the items in a period, even if they consist of a complete sentence. The opposite is also valid: if the majority of the items end with a period, end all with a period.
 - Separate list items from explanatory text with a colon (`:`). For example:
+
     ```md
     The list is as follows:
 
-    - First item: This explains the first item.
-    - Second item: This explains the second item.
+    - First item: this explains the first item.
+    - Second item: this explains the second item.
     ```
-- For further guidance on punctuation in bullet lists, please refer to the [GitLab UX guide](https://design.gitlab.com/content/punctuation/).
+
+**Examples:**
+
+Do:
+
+- First list item
+- Second list item
+- Third list item
+
+Don't:
+
+- First list item
+- Second list item
+- Third list item.
+
+Do:
+
+- Let's say this is a complete sentence.
+- Let's say this is also a complete sentence.
+- Not a complete sentence.
+
+Don't:
+
+- Let's say this is a complete sentence.
+- Let's say this is also a complete sentence.
+- Not a complete sentence
+
+## Quotes
+
+Valid for markdown content only, not for frontmatter entries:
+
+- Standard quotes: double quotes (`"`). Example: "This is wrapped in double quotes".
+- Quote within a quote: double quotes (`"`) wrap single quotes (`'`). Example: "I am 'quoting' something within a quote".
+
+For other punctuation rules, please refer to the
+[GitLab UX guide](https://design.gitlab.com/content/punctuation/).
 
 ## Headings
 
 - Add **only one H1** in each document, by adding `#` at the beginning of
   it (when using markdown). The `h1` will be the document `<title>`.
-- Start with an h2 (`##`), and respect the order h2 > h3 > h4 > h5 > h6.
-  Never skip the hierarchy level, such as h2 > h4
+- Start with an `h2` (`##`), and respect the order `h2` > `h3` > `h4` > `h5` > `h6`.
+  Never skip the hierarchy level, such as `h2` > `h4`
 - Avoid putting numbers in headings. Numbers shift, hence documentation anchor
   links shift too, which eventually leads to dead links. If you think it is
   compelling to add numbers in headings, make sure to at least discuss it with
@@ -96,21 +173,19 @@ For punctuation rules, please refer to the [GitLab UX guide](https://design.gitl
 - Avoid adding things that show ephemeral statuses. For example, if a feature is
   considered beta or experimental, put this info in a note, not in the heading.
 - When introducing a new document, be careful for the headings to be
-  grammatically and syntactically correct. Mention one or all
-  of the following GitLab members for a review: `@axil` or `@marcia`.
+  grammatically and syntactically correct. Mention an [assigned technical writer (TW)](https://about.gitlab.com/handbook/product/categories/)
+  for review.
   This is to ensure that no document with wrong heading is going
   live without an audit, thus preventing dead links and redirection issues when
   corrected.
 - Leave exactly one new line after a heading.
+- Do not use links in headings.
+- Add the corresponding [product badge](#product-badges) according to the tier the feature belongs.
 
 ## Links
 
-- Use the regular inline link markdown markup `[Text](https://example.com)`.
-  It's easier to read, review, and maintain.
-- If there's a link that repeats several times through the same document,
-  you can use `[Text][identifier]` and at the bottom of the section or the
-  document add: `[identifier]: https://example.com`, in which case, we do
-  encourage you to also add an alternative text: `[identifier]: https://example.com "Alternative text"` that appears when hovering your mouse on a link.
+- Use inline link markdown markup `[Text](https://example.com)`.
+  It's easier to read, review, and maintain. **Do not** use `[Text][identifier]`.
 - To link to internal documentation, use relative links, not full URLs. Use `../` to
   navigate tp high-level directories, and always add the file name `file.md` at the
   end of the link with the `.md` extension, not `.html`.
@@ -128,11 +203,12 @@ For punctuation rules, please refer to the [GitLab UX guide](https://design.gitl
 
 To indicate the steps of navigation through the UI:
 
+
 - Use the exact word as shown in the UI, including any capital letters as-is.
-- Use bold text for navigation items and the char `>` as separator
-  (e.g., `Navigate to your project's **Settings > CI/CD**` ).
+- Use bold text for navigation items and the char "greater than" (`>`) as separator
+(e.g., `Navigate to your project's **Settings > CI/CD**` ).
 - If there are any expandable menus, make sure to mention that the user
-  needs to expand the tab to find the settings you're referring to.
+needs to expand the tab to find the settings you're referring to (e.g., `Navigate to your project's **Settings > CI/CD** and expand **General pipelines**`).
 
 ## Images
 
@@ -141,13 +217,13 @@ To indicate the steps of navigation through the UI:
   names with the name of the document that they will be included in. For
   example, if there is a document called `twitter.md`, then a valid image name
   could be `twitter_login_screen.png`.
-- Images should have a specific, non-generic name that will differentiate them.
+- Images should have a specific, non-generic name that will differentiate and describe them properly.
 - Keep all file names in lower case.
 - Consider using PNG images instead of JPEG.
 - Compress all images with <https://tinypng.com/> or similar tool.
 - Compress gifs with <https://ezgif.com/optimize> or similar tool.
 - Images should be used (only when necessary) to _illustrate_ the description
-  of a process, not to _replace_ it.
+of a process, not to _replace_ it.
 - Max image size: 100KB (gifs included).
 - The GitLab docs do not support videos yet.
 
@@ -164,13 +240,39 @@ Inside the document:
 - If a heading is placed right after an image, always add three dashes (`---`)
   between the image and the heading.
 
+## Code blocks
+
+- Always wrap code added to a sentence in inline code blocks (``` ` ```).
+E.g., `.gitlab-ci.yml`, `git add .`, `CODEOWNERS`, `only: master`.
+File names, commands, entries, and anything that refers to code should be added to code blocks.
+To make things easier for the user, always add a full code block for things that can be
+useful to copy and paste, as they can easily do it with the button on code blocks.
+- For regular code blocks, always use a highlighting class corresponding to the
+language for better readability. Examples:
+
+      ```md
+       ```ruby
+       Ruby code
+       ```
+
+       ```js
+       JavaScript code
+       ```
+
+       ```md
+       Markdown code
+       ```
+      ```
+
+- For a complete reference on code blocks, check the [Kramdown guide](https://about.gitlab.com/handbook/product/technical-writing/markdown-guide/#code-blocks).
+
 ## Alert boxes
 
 Whenever you want to call the attention to a particular sentence,
 use the following markup for highlighting.
 
 _Note that the alert boxes only work for one paragraph only. Multiple paragraphs,
-lists, headers, etc will not render correctly._
+lists, headers, etc will not render correctly. For multiple lines, use blockquotes instead._
 
 ### Note
 
@@ -234,6 +336,31 @@ which renders in docs.gitlab.com to:
 
 If the text spans across multiple lines it's OK to split the line.
 
+For multiple paragraphs, use the symbol `>` before every line:
+
+```md
+> This is the first paragraph.
+>
+> This is the second paragraph.
+>
+> - This is a list item
+> - Second item in the list
+>
+> ### This is an `h3`
+```
+
+Which renders to:
+
+> This is the first paragraph.
+>
+> This is the second paragraph.
+>
+> - This is a list item
+> - Second item in the list
+>
+> ### This is an `h3`
+>{:.no_toc}
+
 ## Specific sections and terms
 
 To mention and/or reference specific terms in GitLab, please follow the styles
@@ -290,18 +417,18 @@ feature availability:
 To exclude GitLab.com tiers (when the feature is not available in GitLab.com), add the
 keyword "only":
 
+- For GitLab Core: `**[CORE ONLY]**`.
 - For GitLab Starter: `**[STARTER ONLY]**`.
 - For GitLab Premium: `**[PREMIUM ONLY]**`.
 - For GitLab Ultimate: `**[ULTIMATE ONLY]**`.
-- For GitLab Core: `**[CORE ONLY]**`.
 
 The tier should be ideally added to headers, so that the full badge will be displayed.
 However, it can be also mentioned from paragraphs, list items, and table cells. For these cases,
-the tier mention will be represented by an orange question mark.
+the tier mention will be represented by an orange question mark that will show the tiers on hover.
 E.g., `**[STARTER]**` renders **[STARTER]**, `**[STARTER ONLY]**` renders **[STARTER ONLY]**.
 
 The absence of tiers' mentions mean that the feature is available in GitLab Core,
-GitLab.com Free, and higher tiers.
+GitLab.com Free, and all higher tiers.
 
 #### How it works
 
@@ -348,8 +475,8 @@ prefer to document it in the CE docs to avoid duplication.
 
 Configuration settings include:
 
-- Settings that touch configuration files in `config/`.
-- NGINX settings and settings in `lib/support/` in general.
+1. Settings that touch configuration files in `config/`.
+1. NGINX settings and settings in `lib/support/` in general.
 
 When there is a list of steps to perform, usually that entails editing the
 configuration file and reconfiguring/restarting GitLab. In such case, follow
@@ -386,13 +513,13 @@ the style below as a guide:
 
 In this case:
 
-- before each step list the installation method is declared in bold
-- three dashes (`---`) are used to create a horizontal line and separate the
+- Before each step list the installation method is declared in bold
+- Three dashes (`---`) are used to create a horizontal line and separate the
   two methods
-- the code blocks are indented one or more spaces under the list item to render
+- The code blocks are indented one or more spaces under the list item to render
   correctly
-- different highlighting languages are used for each config in the code block
-- the [references](#references) guide is used for reconfigure/restart
+- Different highlighting languages are used for each config in the code block
+- The [references](#references) guide is used for reconfigure/restart
 
 ### Fake tokens
 
diff --git a/doc/user/markdown.md b/doc/user/markdown.md
index 93aa41e9a98..6c6119a2691 100644
--- a/doc/user/markdown.md
+++ b/doc/user/markdown.md
@@ -1,6 +1,11 @@
-# Markdown
+# GitLab Markdown
 
-This markdown guide is valid for GitLab's system markdown entries and files.
+This markdown guide is **valid for GitLab's system markdown entries and files**.
+It is not valid for the [GitLab documentation website](https://docs.gitlab.com)
+nor [GitLab's main website](https://about.gitlab.com), as they both use
+[Kramdown](https://kramdown.gettalong.org) as their markdown engine.
+The documentation website uses an extended Kramdown gem, [GitLab Kramdown](https://gitlab.com/gitlab-org/gitlab_kramdown).
+Consult the [GitLab Kramdown Guide](https://about.gitlab.com/handbook/product/technical-writing/markdown-guide/) for a complete Kramdown reference._
 
 ## GitLab Flavored Markdown (GFM)
 
@@ -8,21 +13,21 @@ GitLab uses "GitLab Flavored Markdown" (GFM). It extends the [CommonMark specifi
 
 You can use GFM in the following areas:
 
-- comments
-- issues
-- merge requests
-- milestones
-- snippets (the snippet must be named with a `.md` extension)
-- wiki pages
-- markdown documents inside the repository
+- Comments
+- Issues
+- Merge requests
+- Milestones
+- Snippets (the snippet must be named with a `.md` extension)
+- Wiki pages
+- Markdown documents inside repositories
 
 You can also use other rich text files in GitLab. You might have to install a
 dependency to do so. Please see the [`github-markup` gem readme](https://github.com/gitlabhq/markup#markups) for more information.
 
 > **Notes:**
 >
-> For the best result, we encourage you to check this document out as rendered
-> by GitLab itself: [markdown.md]
+> For the best result, we encourage you to check this document out as [rendered
+> by GitLab itself](markdown.md).
 >
 > As of 11.1, GitLab uses the [CommonMark Ruby Library][commonmarker] for Markdown
 processing of all new issues, merge requests, comments, and other Markdown content
@@ -30,6 +35,9 @@ in the GitLab system. As of 11.3, wiki pages and Markdown files (`.md`) in the
 repositories are also processed with CommonMark. Older content in issues/comments
 are still processed using the [Redcarpet Ruby library][redcarpet].
 >
+> The documentation website had its [markdown engine migrated from Redcarpet to Kramdown](https://gitlab.com/gitlab-com/gitlab-docs/merge_requests/108)
+in October 2018.
+>
 > _Where there are significant differences, we will try to call them out in this document._
 
 ### Transitioning to CommonMark