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authorDouwe Maan <douwe@gitlab.com>2018-10-17 15:43:58 +0000
committerDouwe Maan <douwe@gitlab.com>2018-10-17 15:43:58 +0000
commit11152ddf3d4f977232676fea38eca28b7b6e6ddd (patch)
treee3fa62f0f3944ecbac80bc73808f762c56514d57
parent6faaa3170f0a097aa12a5160fe85164282f1c1b9 (diff)
parentdfe428f51072e12cb9cc436aec3775af98026da0 (diff)
downloadgitlab-ce-11152ddf3d4f977232676fea38eca28b7b6e6ddd.tar.gz
Merge branch 'severity-and-priority-rounding-rules-docs' into 'master'
Round P/S labels up, not down See merge request gitlab-org/gitlab-ce!22424
-rw-r--r--doc/development/contributing/issue_workflow.md7
1 files changed, 7 insertions, 0 deletions
diff --git a/doc/development/contributing/issue_workflow.md b/doc/development/contributing/issue_workflow.md
index cd5eee6ea36..3077422ae0a 100644
--- a/doc/development/contributing/issue_workflow.md
+++ b/doc/development/contributing/issue_workflow.md
@@ -148,6 +148,9 @@ This label documents the planned timeline & urgency which is used to measure aga
| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter or 90 days) |
| ~P4 | Low Priority | Anything outside the next 3 releases (more than one quarter or 120 days) |
+If an issue seems to fall between two priority labels, assign it to the higher-
+priority label.
+
## Severity labels
Severity labels help us clearly communicate the impact of a ~bug on users.
@@ -159,6 +162,10 @@ Severity labels help us clearly communicate the impact of a ~bug on users.
| ~S3 | Major Severity | Broken Feature, workaround acceptable | Can create merge requests only from the Merge Requests page, not through the Issue. |
| ~S4 | Low Severity | Functionality inconvenience or cosmetic issue | Label colors are incorrect / not being displayed. |
+If an issue seems to fall between two severity labels, even taking the
+[severity impact guidance](#severity-impact-guidance) into account, assign
+it to the higher-severity label.
+
### Severity impact guidance
Severity levels can be applied further depending on the facet of the impact; e.g. Affected customers, GitLab.com availability, performance and etc. The below is a guideline.