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authorGitLab Bot <gitlab-bot@gitlab.com>2022-03-18 20:02:30 +0000
committerGitLab Bot <gitlab-bot@gitlab.com>2022-03-18 20:02:30 +0000
commit41fe97390ceddf945f3d967b8fdb3de4c66b7dea (patch)
tree9c8d89a8624828992f06d892cd2f43818ff5dcc8 /doc/user/crm
parent0804d2dc31052fb45a1efecedc8e06ce9bc32862 (diff)
downloadgitlab-ce-41fe97390ceddf945f3d967b8fdb3de4c66b7dea.tar.gz
Add latest changes from gitlab-org/gitlab@14-9-stable-eev14.9.0-rc42
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# Customer relations management (CRM) **(FREE)**
-> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/2256) in GitLab 14.6 [with a flag](../../administration/feature_flags.md) named `customer_relations`. Disabled by default.
-
FLAG:
On self-managed GitLab, by default this feature is not available. To make it available, ask an administrator to [enable the feature flag](../../administration/feature_flags.md) named `customer_relations`.
On GitLab.com, this feature is not available.
+> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/2256) in GitLab 14.6 [with a flag](../../administration/feature_flags.md) named `customer_relations`. Disabled by default.
+> - In GitLab 14.8 and later, you can [create contacts and organizations only in root groups](https://gitlab.com/gitlab-org/gitlab/-/issues/350634).
+
With customer relations management (CRM) you can create a record of contacts
(individuals) and organizations (companies) and relate them to issues.
+Contacts and organizations can only be created for root groups.
+
You can use contacts and organizations to tie work to customers for billing and reporting purposes.
To read more about what is planned for the future, see [issue 2256](https://gitlab.com/gitlab-org/gitlab/-/issues/2256).