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-rw-r--r--doc/user/project/integrations/webhooks.md12
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diff --git a/doc/user/project/integrations/webhooks.md b/doc/user/project/integrations/webhooks.md
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+++ b/doc/user/project/integrations/webhooks.md
@@ -1140,6 +1140,18 @@ From this page, you can repeat delivery with the same data by clicking `Resend R
>**Note:** If URL or secret token of the webhook were updated, data will be delivered to the new address.
+### Receiving duplicate or multiple web hook requests triggered by one event
+
+When GitLab sends a webhook it expects a response in 10 seconds (set default value). If it does not receive one, it'll retry the webhook.
+If the endpoint doesn't send its HTTP response within those 10 seconds, GitLab may decide the hook failed and retry it.
+
+If you are receiving multiple requests, you can try increasing the default value to wait for the HTTP response after sending the webhook
+by uncommenting or adding the following setting to your `/etc/gitlab/gitlab.rb`:
+
+```
+gitlab_rails['webhook_timeout'] = 10
+```
+
## Example webhook receiver
If you want to see GitLab's webhooks in action for testing purposes you can use