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-rw-r--r--app/views/notify/closed_merge_request_email.html.haml3
-rw-r--r--app/views/notify/closed_merge_request_email.text.haml2
-rw-r--r--app/views/notify/merge_request_status_email.html.haml3
-rw-r--r--app/views/notify/merge_request_status_email.text.haml2
-rw-r--r--app/views/notify/merge_request_unmergeable_email.html.haml2
-rw-r--r--app/views/notify/merge_request_unmergeable_email.text.haml2
-rw-r--r--app/views/notify/merge_when_pipeline_succeeds_email.html.haml159
-rw-r--r--app/views/notify/merge_when_pipeline_succeeds_email.text.haml8
-rw-r--r--app/views/notify/merged_merge_request_email.html.haml2
-rw-r--r--app/views/notify/new_issue_email.html.haml2
-rw-r--r--app/views/notify/new_mention_in_merge_request_email.html.haml2
-rw-r--r--app/views/notify/push_to_merge_request_email.html.haml2
-rw-r--r--app/views/notify/push_to_merge_request_email.text.haml4
-rw-r--r--app/views/notify/resolved_all_discussions_email.html.haml3
-rw-r--r--app/views/notify/service_desk_new_note_email.html.haml5
-rw-r--r--app/views/notify/service_desk_new_note_email.text.erb6
-rw-r--r--app/views/notify/service_desk_thank_you_email.html.haml2
-rw-r--r--app/views/notify/service_desk_thank_you_email.text.erb6
18 files changed, 202 insertions, 13 deletions
diff --git a/app/views/notify/closed_merge_request_email.html.haml b/app/views/notify/closed_merge_request_email.html.haml
index 2aa753e0d55..6caa0e59e8f 100644
--- a/app/views/notify/closed_merge_request_email.html.haml
+++ b/app/views/notify/closed_merge_request_email.html.haml
@@ -1,2 +1,3 @@
%p
- Merge Request #{@merge_request.to_reference} was closed by #{sanitize_name(@updated_by.name)}
+ Merge Request #{merge_request_reference_link(@merge_request)}
+ was closed by #{sanitize_name(@updated_by.name)}
diff --git a/app/views/notify/closed_merge_request_email.text.haml b/app/views/notify/closed_merge_request_email.text.haml
index 6e84f9fb355..8546da2d7f0 100644
--- a/app/views/notify/closed_merge_request_email.text.haml
+++ b/app/views/notify/closed_merge_request_email.text.haml
@@ -1,6 +1,6 @@
Merge Request #{@merge_request.to_reference} was closed by #{sanitize_name(@updated_by.name)}
-Merge Request url: #{project_merge_request_url(@merge_request.target_project, @merge_request)}
+Merge Request URL: #{project_merge_request_url(@merge_request.target_project, @merge_request)}
= merge_path_description(@merge_request, 'to')
diff --git a/app/views/notify/merge_request_status_email.html.haml b/app/views/notify/merge_request_status_email.html.haml
index ffb416abf72..a15c5a752d4 100644
--- a/app/views/notify/merge_request_status_email.html.haml
+++ b/app/views/notify/merge_request_status_email.html.haml
@@ -1,2 +1,3 @@
%p
- Merge Request #{@merge_request.to_reference} was #{@mr_status} by #{sanitize_name(@updated_by.name)}
+ Merge Request #{merge_request_reference_link(@merge_request)}
+ was #{@mr_status} by #{sanitize_name(@updated_by.name)}
diff --git a/app/views/notify/merge_request_status_email.text.haml b/app/views/notify/merge_request_status_email.text.haml
index e3b24bbd405..3d7115856d4 100644
--- a/app/views/notify/merge_request_status_email.text.haml
+++ b/app/views/notify/merge_request_status_email.text.haml
@@ -1,6 +1,6 @@
Merge Request #{@merge_request.to_reference} was #{@mr_status} by #{sanitize_name(@updated_by.name)}
-Merge Request url: #{project_merge_request_url(@merge_request.target_project, @merge_request)}
+Merge Request URL: #{project_merge_request_url(@merge_request.target_project, @merge_request)}
= merge_path_description(@merge_request, 'to')
diff --git a/app/views/notify/merge_request_unmergeable_email.html.haml b/app/views/notify/merge_request_unmergeable_email.html.haml
index 7ec0c1ef390..ee459a26551 100644
--- a/app/views/notify/merge_request_unmergeable_email.html.haml
+++ b/app/views/notify/merge_request_unmergeable_email.html.haml
@@ -1,2 +1,2 @@
%p
- Merge Request #{link_to @merge_request.to_reference, project_merge_request_url(@merge_request.target_project, @merge_request)} can no longer be merged due to conflict.
+ Merge Request #{merge_request_reference_link(@merge_request)} can no longer be merged due to conflict.
diff --git a/app/views/notify/merge_request_unmergeable_email.text.haml b/app/views/notify/merge_request_unmergeable_email.text.haml
index e9708a297d7..412a0887186 100644
--- a/app/views/notify/merge_request_unmergeable_email.text.haml
+++ b/app/views/notify/merge_request_unmergeable_email.text.haml
@@ -1,6 +1,6 @@
Merge Request #{@merge_request.to_reference} can no longer be merged due to conflict.
-Merge Request url: #{project_merge_request_url(@merge_request.target_project, @merge_request)}
+Merge Request URL: #{project_merge_request_url(@merge_request.target_project, @merge_request)}
= merge_path_description(@merge_request, 'to')
diff --git a/app/views/notify/merge_when_pipeline_succeeds_email.html.haml b/app/views/notify/merge_when_pipeline_succeeds_email.html.haml
new file mode 100644
index 00000000000..4db213fb229
--- /dev/null
+++ b/app/views/notify/merge_when_pipeline_succeeds_email.html.haml
@@ -0,0 +1,159 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional //EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+%html{ lang: "en" }
+ %head
+ %meta{ content: "text/html; charset=UTF-8", "http-equiv" => "Content-Type" }
+ %meta{ content: "width=device-width, initial-scale=1", name: "viewport" }
+ %meta{ content: "IE=edge", "http-equiv" => "X-UA-Compatible" }
+ %title= message.subject
+ :css
+ /* CLIENT-SPECIFIC STYLES */
+ body, table, td, a { -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; }
+ table, td { mso-table-lspace: 0pt; mso-table-rspace: 0pt; }
+ img { -ms-interpolation-mode: bicubic; }
+
+ /* iOS BLUE LINKS */
+ a[x-apple-data-detectors] {
+ color: inherit !important;
+ text-decoration: none !important;
+ font-size: inherit !important;
+ font-family: inherit !important;
+ font-weight: inherit !important;
+ line-height: inherit !important;
+ }
+
+ /* ANDROID MARGIN HACK */
+ body { margin:0 !important; }
+ div[style*="margin: 16px 0"] { margin:0 !important; }
+
+ @media only screen and (max-width: 639px) {
+ body, #body {
+ min-width: 320px !important;
+ }
+ table.wrapper {
+ width: 100% !important;
+ min-width: 320px !important;
+ }
+ table.wrapper > tbody > tr > td {
+ border-left: 0 !important;
+ border-right: 0 !important;
+ border-radius: 0 !important;
+ padding-left: 10px !important;
+ padding-right: 10px !important;
+ }
+ }
+
+ ul.assignees-list {
+ list-style: none;
+ padding: 0px;
+ display: block;
+ margin-top: 0px;
+ }
+ ul.assignees-list li {
+ display: inline-block;
+ padding-right: 12px;
+ padding-top: 8px;
+ }
+
+ %body{ style: "background-color:#fafafa;margin:0;padding:0;text-align:center;min-width:640px;width:100%;height:100%;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;" }
+ %table#body{ border: "0", cellpadding: "0", cellspacing: "0", style: "background-color:#fafafa;margin:0;padding:0;text-align:center;min-width:640px;width:100%;" }
+ %tbody
+ %tr.line
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;background-color:#6b4fbb;height:4px;font-size:4px;line-height:4px;" }
+ %tr.header
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;padding:25px 0;font-size:13px;line-height:1.6;color:#5c5c5c;" }
+ %img{ alt: "GitLab", height: "50", src: image_url('mailers/ci_pipeline_notif_v1/gitlab-logo.gif'), width: "55" }
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;" }
+ %table.wrapper{ border: "0", cellpadding: "0", cellspacing: "0", style: "width:640px;margin:0 auto;border-collapse:separate;border-spacing:0;" }
+ %tbody
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;background-color:#ffffff;text-align:left;padding:18px 25px;border:1px solid #ededed;border-radius:3px;overflow:hidden;" }
+ %table.content{ border: "0", cellpadding: "0", cellspacing: "0", style: "width:100%;border-collapse:separate;border-spacing:0;" }
+ %tbody
+ %tr.success
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;padding:10px;border-radius:3px;font-size:14px;line-height:1.3;text-align:center;overflow:hidden;color:#ffffff;background-color:#31af64;" }
+ %table.img{ border: "0", cellpadding: "0", cellspacing: "0", style: "border-collapse:collapse;margin:0 auto;" }
+ %tbody
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;vertical-align:middle;color:#ffffff;text-align:center;padding-right:5px;" }
+ %img{ alt: "✓", height: "13", src: image_url('mailers/ci_pipeline_notif_v1/icon-check-green-inverted.gif'), style: "display:block;", width: "13" }
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;vertical-align:middle;color:#ffffff;text-align:center;" }
+ %span= _('Merge request was scheduled to merge after pipeline succeeds')
+ %tr.spacer
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;height:18px;font-size:18px;line-height:18px;" }
+ &nbsp;
+ %tr.section
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;line-height:1.4;text-align:center;padding:0 15px;border:1px solid #ededed;border-radius:3px;overflow:hidden;" }
+ %table.img{ border: "0", cellpadding: "0", cellspacing: "0", style: "border-collapse:collapse;width:100%;" }
+ %tbody
+ %tr{ style: 'width:100%;' }
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#8c8c8c;font-weight:300;padding:14px 0;margin:0;text-align:center;" }
+ %img{ src: image_url('mailers/approval/icon-merge-request-gray.gif'), style: "height:18px;width:18px;margin-bottom:-4px;", alt: "Merge request icon" }
+ %span{ style: "font-weight: 600;color:#333333;" }= _('Merge request')
+ %a{ href: merge_request_url(@merge_request), style: "font-weight: 600;color:#3777b0;text-decoration:none" }= @merge_request.to_reference
+ %span= _('was scheduled to merge after pipeline succeeds by')
+ %img.avatar{ height: "24", src: avatar_icon_for_user(@mwps_set_by, 24, only_path: false), style: "border-radius:12px;margin:-7px 0 -7px 3px;", width: "24", alt: "Avatar" }
+ %a.muted{ href: user_url(@mwps_set_by), style: "color:#333333;text-decoration:none;" }
+ = @mwps_set_by.name
+ %tr.spacer
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;height:18px;font-size:18px;line-height:18px;" }
+ &nbsp;
+ %tr.section
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;padding:0 15px;border:1px solid #ededed;border-radius:3px;overflow:hidden;" }
+ %table.info{ border: "0", cellpadding: "0", cellspacing: "0", style: "width:100%;" }
+ %tbody
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#8c8c8c;font-weight:300;padding:14px 0;margin:0;" }= _('Project')
+ -# haml-lint:disable NoPlainNodes
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#8c8c8c;font-weight:300;padding:14px 0;margin:0;color:#333333;font-weight:400;width:75%;padding-left:5px;" }
+ - namespace_name = @project.group ? @project.group.name : @project.namespace.owner.name
+ - namespace_url = @project.group ? group_url(@project.group) : user_url(@project.namespace.owner)
+ %a.muted{ href: namespace_url, style: "color:#333333;text-decoration:none;" }
+ = namespace_name
+ \/
+ %a.muted{ href: project_url(@project), style: "color:#333333;text-decoration:none;" }
+ = @project.name
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#8c8c8c;font-weight:300;padding:14px 0;margin:0;border-top:1px solid #ededed;" }= _('Branch')
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#8c8c8c;font-weight:300;padding:14px 0;margin:0;color:#333333;font-weight:400;width:75%;padding-left:5px;border-top:1px solid #ededed;" }
+ %table.img{ border: "0", cellpadding: "0", cellspacing: "0", style: "border-collapse:collapse;" }
+ %tbody
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;vertical-align:middle;padding-right:5px;" }
+ %img{ height: "13", src: image_url('mailers/ci_pipeline_notif_v1/icon-branch-gray.gif'), style: "display:block;", width: "13", alt: "Branch icon" }
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;vertical-align:middle;" }
+ %span.muted{ style: "color:#333333;text-decoration:none;" }
+ = @merge_request.source_branch
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#8c8c8c;font-weight:300;padding:14px 0;margin:0;border-top:1px solid #ededed;" }= _('Author')
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#8c8c8c;font-weight:300;padding:14px 0;margin:0;color:#333333;font-weight:400;width:75%;padding-left:5px;border-top:1px solid #ededed;" }
+ %table.img{ border: "0", cellpadding: "0", cellspacing: "0", style: "border-collapse:collapse;" }
+ %tbody
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;vertical-align:middle;padding-right:5px;" }
+ %img.avatar{ height: "24", src: avatar_icon_for_user(@merge_request.author, 24, only_path: false), style: "display:block;border-radius:12px;margin:-2px 0;", width: "24", alt: "Avatar" }
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;vertical-align:middle;" }
+ %a.muted{ href: user_url(@merge_request.author), style: "color:#333333;text-decoration:none;" }
+ = @merge_request.author.name
+
+ - if @merge_request.assignees.any?
+ %tr
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#8c8c8c;font-weight:300;padding:14px 0;margin:0;border-top:1px solid #ededed;" }
+ = assignees_label(@merge_request, include_value: false)
+ %td{ style: "font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; margin: 0; padding: 14px 0 0px 5px; font-size: 15px; line-height: 1.4; color: #333333; font-weight: 400; width: 75%; border-top-style: solid; border-top-color: #ededed; border-top-width: 1px; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;" }
+ %ul.assignees-list{ style: "font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-size: 15px; line-height: 1.4; padding-right: 5px; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;" }
+ - @merge_request.assignees.each do |assignee|
+ %li
+ %img.avatar{ alt: "Avatar", height: "24", src: avatar_icon_for_user(assignee, 24, only_path: false), style: "border-radius: 12px; max-width: 100%; height: auto; -ms-interpolation-mode: bicubic; margin: -2px 0;", width: "24" }
+ %a.muted{ href: user_url(assignee), style: "color: #333333; text-decoration: none; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; vertical-align: top;" }
+ = assignee.name
+
+ = render_if_exists 'layouts/mailer/additional_text'
+
+ %tr.footer
+ %td{ style: "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;padding:25px 0;font-size:13px;line-height:1.6;color:#5c5c5c;" }
+ %img{ alt: "GitLab", height: "33", src: image_url('mailers/ci_pipeline_notif_v1/gitlab-logo-full-horizontal.gif'), style: "display:block;margin:0 auto 1em;", width: "90" }
+ %div
+ - manage_notifications_link = link_to(_("Manage all notifications"), profile_notifications_url, style: "color:#3777b0;text-decoration:none;")
+ - help_link = link_to(_("Help"), help_url, style: "color:#3777b0;text-decoration:none;")
+ = _("You're receiving this email because of your account on %{host}. %{manage_notifications_link} &middot; %{help_link}").html_safe % { host: Gitlab.config.gitlab.host, manage_notifications_link: manage_notifications_link, help_link: help_link }
diff --git a/app/views/notify/merge_when_pipeline_succeeds_email.text.haml b/app/views/notify/merge_when_pipeline_succeeds_email.text.haml
new file mode 100644
index 00000000000..fdc23a6af0f
--- /dev/null
+++ b/app/views/notify/merge_when_pipeline_succeeds_email.text.haml
@@ -0,0 +1,8 @@
+Merge Request #{@merge_request.to_reference} was scheduled to merge after pipeline succeeds by #{sanitize_name(@mwps_set_by.name)}
+
+Merge Request url: #{project_merge_request_url(@merge_request.target_project, @merge_request)}
+
+= merge_path_description(@merge_request, 'to')
+
+Author: #{sanitize_name(@merge_request.author_name)}
+= assignees_label(@merge_request)
diff --git a/app/views/notify/merged_merge_request_email.html.haml b/app/views/notify/merged_merge_request_email.html.haml
index 341aa6f8103..c84c0d1d14b 100644
--- a/app/views/notify/merged_merge_request_email.html.haml
+++ b/app/views/notify/merged_merge_request_email.html.haml
@@ -1,2 +1,2 @@
%p
- Merge Request #{link_to @merge_request.to_reference, project_merge_request_url(@merge_request.target_project, @merge_request)} was merged
+ Merge Request #{merge_request_reference_link(@merge_request)} was merged
diff --git a/app/views/notify/new_issue_email.html.haml b/app/views/notify/new_issue_email.html.haml
index 52e110a98f6..7f0a50e9248 100644
--- a/app/views/notify/new_issue_email.html.haml
+++ b/app/views/notify/new_issue_email.html.haml
@@ -1,5 +1,5 @@
%p.details
- #{link_to @issue.author_name, user_url(@issue.author)} created an issue #{link_to @issue.to_reference(full: false), issue_url(@issue)}:
+ #{link_to @issue.author_name, user_url(@issue.author)} created an issue #{issue_reference_link(@issue)}:
- if @issue.assignees.any?
%p
diff --git a/app/views/notify/new_mention_in_merge_request_email.html.haml b/app/views/notify/new_mention_in_merge_request_email.html.haml
index b061f9c106e..ddcf287e501 100644
--- a/app/views/notify/new_mention_in_merge_request_email.html.haml
+++ b/app/views/notify/new_mention_in_merge_request_email.html.haml
@@ -1,4 +1,4 @@
%p
- You have been mentioned in Merge Request #{@merge_request.to_reference}
+ You have been mentioned in Merge Request #{merge_request_reference_link(@merge_request)}
= render template: 'notify/new_merge_request_email'
diff --git a/app/views/notify/push_to_merge_request_email.html.haml b/app/views/notify/push_to_merge_request_email.html.haml
index 97258833cfc..3e9f9b442e0 100644
--- a/app/views/notify/push_to_merge_request_email.html.haml
+++ b/app/views/notify/push_to_merge_request_email.html.haml
@@ -1,7 +1,7 @@
%h3
= sanitize_name(@updated_by_user.name)
pushed new commits to merge request
- = link_to(@merge_request.to_reference, project_merge_request_url(@merge_request.target_project, @merge_request))
+ = merge_request_reference_link(@merge_request)
- if @existing_commits.any?
- count = @existing_commits.size
diff --git a/app/views/notify/push_to_merge_request_email.text.haml b/app/views/notify/push_to_merge_request_email.text.haml
index 10c8e158846..5c2005a47e5 100644
--- a/app/views/notify/push_to_merge_request_email.text.haml
+++ b/app/views/notify/push_to_merge_request_email.text.haml
@@ -1,6 +1,6 @@
#{sanitize_name(@updated_by_user.name)} pushed new commits to merge request #{@merge_request.to_reference}
-\
-#{url_for(project_merge_request_url(@merge_request.target_project, @merge_request))}
+
+Merge Request URL: #{project_merge_request_url(@merge_request.target_project, @merge_request)}
\
- if @existing_commits.any?
- count = @existing_commits.size
diff --git a/app/views/notify/resolved_all_discussions_email.html.haml b/app/views/notify/resolved_all_discussions_email.html.haml
index 502b8f21e35..0b3c56c9bd1 100644
--- a/app/views/notify/resolved_all_discussions_email.html.haml
+++ b/app/views/notify/resolved_all_discussions_email.html.haml
@@ -1,2 +1,3 @@
%p
- All discussions on Merge Request #{@merge_request.to_reference} were resolved by #{sanitize_name(@resolved_by.name)}
+ All discussions on Merge Request #{merge_request_reference_link(@merge_request)}
+ were resolved by #{sanitize_name(@resolved_by.name)}
diff --git a/app/views/notify/service_desk_new_note_email.html.haml b/app/views/notify/service_desk_new_note_email.html.haml
new file mode 100644
index 00000000000..7c6be6688d0
--- /dev/null
+++ b/app/views/notify/service_desk_new_note_email.html.haml
@@ -0,0 +1,5 @@
+- if Gitlab::CurrentSettings.email_author_in_body
+ %div
+ #{link_to @note.author_name, user_url(@note.author)} wrote:
+%div
+ = markdown(@note.note, pipeline: :email, author: @note.author)
diff --git a/app/views/notify/service_desk_new_note_email.text.erb b/app/views/notify/service_desk_new_note_email.text.erb
new file mode 100644
index 00000000000..208953a437d
--- /dev/null
+++ b/app/views/notify/service_desk_new_note_email.text.erb
@@ -0,0 +1,6 @@
+New response for issue #<%= @issue.iid %>:
+
+Author: <%= sanitize_name(@note.author_name) %>
+
+<%= @note.note %>
+<%# EE-specific start %><%= render_if_exists 'layouts/mailer/additional_text'%><%# EE-specific end %>
diff --git a/app/views/notify/service_desk_thank_you_email.html.haml b/app/views/notify/service_desk_thank_you_email.html.haml
new file mode 100644
index 00000000000..a3407acd9ba
--- /dev/null
+++ b/app/views/notify/service_desk_thank_you_email.html.haml
@@ -0,0 +1,2 @@
+%p
+ Thank you for your support request! We are tracking your request as ticket ##{@issue.iid}, and will respond as soon as we can.
diff --git a/app/views/notify/service_desk_thank_you_email.text.erb b/app/views/notify/service_desk_thank_you_email.text.erb
new file mode 100644
index 00000000000..8281607a4a8
--- /dev/null
+++ b/app/views/notify/service_desk_thank_you_email.text.erb
@@ -0,0 +1,6 @@
+Thank you for your support request! We are tracking your request as ticket #<%= @issue.iid %>, and will respond as soon as we can.
+
+To unsubscribe from this issue, please paste the following link into your browser:
+
+<%= @unsubscribe_url %>
+<%# EE-specific start %><%= render_if_exists 'layouts/mailer/additional_text' %><%# EE-specific end %>