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-rw-r--r--doc/administration/auth/ldap.md9
1 files changed, 6 insertions, 3 deletions
diff --git a/doc/administration/auth/ldap.md b/doc/administration/auth/ldap.md
index b8b63df091e..04723365277 100644
--- a/doc/administration/auth/ldap.md
+++ b/doc/administration/auth/ldap.md
@@ -298,8 +298,11 @@ LDAP server please double-check the LDAP `port` and `method` settings used by
GitLab. Common combinations are `method: 'plain'` and `port: 389`, OR
`method: 'ssl'` and `port: 636`.
-### Login with valid credentials rejected
+### Troubleshooting
-If there is an unexpected error while authenticating the user with the LDAP
-backend, the login is rejected and details about the error are logged to
+If a user account is blocked or unblocked due to the LDAP configuration, a
+message will be logged to `application.log`.
+
+If there is an unexpected error during an LDAP lookup (configuration error,
+timeout), the login is rejected and a message will be logged to
`production.log`.