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Diffstat (limited to 'doc/administration/incoming_email.md')
| -rw-r--r-- | doc/administration/incoming_email.md | 14 |
1 files changed, 11 insertions, 3 deletions
diff --git a/doc/administration/incoming_email.md b/doc/administration/incoming_email.md index 84b30724dff..cd1f39b1295 100644 --- a/doc/administration/incoming_email.md +++ b/doc/administration/incoming_email.md @@ -62,8 +62,8 @@ can reserve your catch-all mailbox for other purposes. ### Dedicated email address -This solution is relatively simple to set up: you just need to create an email -address dedicated to receive your users' replies to GitLab notifications. However, +To set up this solution, you must create a dedicated email +address to receive your users' replies to GitLab notifications. However, this method only supports replies, and not the other features of [incoming email](#incoming-email). ## Accepted headers @@ -75,7 +75,7 @@ Email is processed correctly when a configured email address is present in one o - `Envelope-To` or `X-Envelope-To` In GitLab 14.6 and later, [Service Desk](../user/project/service_desk.md) -also checks these additional headers. +also checks accepted headers. Usually, the "To" field contains the email address of the primary receiver. However, it might not include the configured GitLab email address if: @@ -84,6 +84,14 @@ However, it might not include the configured GitLab email address if: - The address was included when using "Reply all". - The email was forwarded. +## Rejected headers + +To prevent unwanted issue creation from automatic email systems, GitLab ignores all incoming email +containing the following headers: + +- `Auto-Submitted` with a value other than `no` +- `X-Autoreply` with a value of `yes` + ## Set it up If you want to use Gmail / Google Apps for incoming email, make sure you have |