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diff --git a/doc/administration/troubleshooting/elasticsearch.md b/doc/administration/troubleshooting/elasticsearch.md index 13b9c30b29d..37ec32413f8 100644 --- a/doc/administration/troubleshooting/elasticsearch.md +++ b/doc/administration/troubleshooting/elasticsearch.md @@ -1,6 +1,6 @@ -# Troubleshooting ElasticSearch +# Troubleshooting Elasticsearch -Troubleshooting ElasticSearch requires: +Troubleshooting Elasticsearch requires: - Knowledge of common terms. - Establishing within which category the problem fits. @@ -30,7 +30,7 @@ The type of problem will determine what steps to take. The possible troubleshoot ### Search Results workflow -The following workflow is for ElasticSearch search results issues: +The following workflow is for Elasticsearch search results issues: ```mermaid graph TD; @@ -42,11 +42,11 @@ graph TD; B5 --> |Yes| B6 B5 --> |No| B7 B7 --> B8 - B{Is GitLab using<br>ElasticSearch for<br>searching?} + B{Is GitLab using<br>Elasticsearch for<br>searching?} B1[Check Admin Area > Integrations<br>to ensure the settings are correct] B2[Perform a search via<br>the rails console] - B3[If all settings are correct<br>and it still doesn't show ElasticSearch<br>doing the searches, escalate<br>to GitLab support.] - B4[Perform<br>the same search via the<br>ElasticSearch API] + B3[If all settings are correct<br>and it still doesn't show Elasticsearch<br>doing the searches, escalate<br>to GitLab support.] + B4[Perform<br>the same search via the<br>Elasticsearch API] B5{Are the results<br>the same?} B6[This means it is working as intended.<br>Speak with GitLab support<br>to confirm if the issue lies with<br>the filters.] B7[Check the index status of the project<br>containing the missing search<br>results.] @@ -55,7 +55,7 @@ graph TD; ### Indexing workflow -The following workflow is for ElasticSearch indexing issues: +The following workflow is for Elasticsearch indexing issues: ```mermaid graph TD; @@ -67,7 +67,7 @@ graph TD; C --> |No| C6 C6 --> |No| C10 C7 --> |GitLab| C8 - C7 --> |ElasticSearch| C9 + C7 --> |Elasticsearch| C9 C6 --> |Yes| C7 C10 --> |No| C12 C10 --> |Yes| C11 @@ -76,27 +76,27 @@ graph TD; C14 --> |Yes| C15 C14 --> |No| C16 C{Is the problem with<br>creating an empty<br>index?} - C1{Does the gitlab-production<br>index exist on the<br>ElasticSearch instance?} - C2(Try to manually<br>delete the index on the<br>ElasticSearch instance and<br>retry creating an empty index.) - C3{Can indices be made<br>manually on the ElasticSearch<br>instance?} + C1{Does the gitlab-production<br>index exist on the<br>Elasticsearch instance?} + C2(Try to manually<br>delete the index on the<br>Elasticsearch instance and<br>retry creating an empty index.) + C3{Can indices be made<br>manually on the Elasticsearch<br>instance?} C4(Retry the creation of an empty index) - C5(It is best to speak with an<br>ElasticSearch admin concerning the<br>instance's inability to create indices.) + C5(It is best to speak with an<br>Elasticsearch admin concerning the<br>instance's inability to create indices.) C6{Is the indexer presenting<br>errors during indexing?} - C7{Is the error a GitLab<br>error or an ElasticSearch<br>error?} + C7{Is the error a GitLab<br>error or an Elasticsearch<br>error?} C8[Escalate to<br>GitLab support] - C9[You will want<br>to speak with an<br>ElasticSearch admin.] + C9[You will want<br>to speak with an<br>Elasticsearch admin.] C10{Does the index status<br>show 100%?} C11[Escalate to<br>GitLab support] C12{Does re-indexing the project<br> present any GitLab errors?} C13[Rectify the GitLab errors and<br>restart troubleshooting, or<br>escalate to GitLab support.] - C14{Does re-indexing the project<br>present errors on the <br>ElasticSearch instance?} - C15[It would be best<br>to speak with an<br>ElasticSearch admin.] + C14{Does re-indexing the project<br>present errors on the <br>Elasticsearch instance?} + C15[It would be best<br>to speak with an<br>Elasticsearch admin.] C16[This is likely a bug/issue<br>in GitLab and will require<br>deeper investigation. Escalate<br>to GitLab support.] ``` ### Integration workflow -The following workflow is for ElasticSearch integration issues: +The following workflow is for Elasticsearch integration issues: ```mermaid graph TD; @@ -107,7 +107,7 @@ graph TD; D4 --> |No| D5 D4 --> |Yes| D6 D{Is the error concerning<br>the beta indexer?} - D1[It would be best<br>to speak with an<br>ElasticSearch admin.] + D1[It would be best<br>to speak with an<br>Elasticsearch admin.] D2{Is the ICU development<br>package installed?} D3>This package is required.<br>Install the package<br>and retry.] D4{Is the error stemming<br>from the indexer?} @@ -117,7 +117,7 @@ graph TD; ### Performance workflow -The following workflow is for ElasticSearch performance issues: +The following workflow is for Elasticsearch performance issues: ```mermaid graph TD; @@ -128,19 +128,19 @@ graph TD; F4 --> F5 F5 --> |No| F6 F5 --> |Yes| F7 - F{Is the ElasticSearch instance<br>running on the same server<br>as the GitLab instance?} - F1(This is not advised and will cause issues.<br>We recommend moving the ElasticSearch<br>instance to a different server.) - F2{Does the ElasticSearch<br>server have at least 8<br>GB of RAM and 2 CPU<br>cores?} - F3(According to ElasticSearch, a non-prod<br>server needs these as a base requirement.<br>Production often requires more. We recommend<br>you increase the server specifications.) + F{Is the Elasticsearch instance<br>running on the same server<br>as the GitLab instance?} + F1(This is not advised and will cause issues.<br>We recommend moving the Elasticsearch<br>instance to a different server.) + F2{Does the Elasticsearch<br>server have at least 8<br>GB of RAM and 2 CPU<br>cores?} + F3(According to Elasticsearch, a non-prod<br>server needs these as a base requirement.<br>Production often requires more. We recommend<br>you increase the server specifications.) F4(Obtain the <br>cluster health information) F5(Does it show the<br>status as green?) - F6(We recommend you speak with<br>an ElasticSearch admin<br>about implementing sharding.) + F6(We recommend you speak with<br>an Elasticsearch admin<br>about implementing sharding.) F7(Escalate to<br>GitLab support.) ``` ## Troubleshooting walkthrough -Most ElasticSearch troubleshooting can be broken down into 4 categories: +Most Elasticsearch troubleshooting can be broken down into 4 categories: - [Troubleshooting search results](#troubleshooting-search-results) - [Troubleshooting indexing](#troubleshooting-indexing) @@ -150,19 +150,19 @@ Most ElasticSearch troubleshooting can be broken down into 4 categories: Generally speaking, if it does not fall into those four categories, it is either: - Something GitLab support needs to look into. -- Not a true ElasticSearch issue. +- Not a true Elasticsearch issue. -Exercise caution. Issues that appear to be ElasticSearch problems can be OS-level issues. +Exercise caution. Issues that appear to be Elasticsearch problems can be OS-level issues. ### Troubleshooting search results -Troubleshooting search result issues is rather straight forward on ElasticSearch. +Troubleshooting search result issues is rather straight forward on Elasticsearch. -The first step is to confirm GitLab is using ElasticSearch for the search function. +The first step is to confirm GitLab is using Elasticsearch for the search function. To do this: 1. Confirm the integration is enabled in **Admin Area > Settings > Integrations**. -1. Confirm searches utilize ElasticSearch by accessing the rails console +1. Confirm searches utilize Elasticsearch by accessing the rails console (`sudo gitlab-rails console`) and running the following commands: ```rails @@ -173,21 +173,21 @@ To do this: The ouput from the last command is the key here. If it shows: -- `ActiveRecord::Relation`, **it is not** using ElasticSearch. -- `Kaminari::PaginatableArray`, **it is** using ElasticSearch. +- `ActiveRecord::Relation`, **it is not** using Elasticsearch. +- `Kaminari::PaginatableArray`, **it is** using Elasticsearch. -| Not using ElasticSearch | Using ElasticSearch | +| Not using Elasticsearch | Using Elasticsearch | |--------------------------|------------------------------| | `ActiveRecord::Relation` | `Kaminari::PaginatableArray` | -If all the settings look correct and it is still not using ElasticSearch for the search function, it is best to escalate to GitLab support. This could be a bug/issue. +If all the settings look correct and it is still not using Elasticsearch for the search function, it is best to escalate to GitLab support. This could be a bug/issue. -Moving past that, it is best to attempt the same search using the [ElasticSearch Search API](https://www.elastic.co/guide/en/elasticsearch/reference/current/search-search.html) and compare the results from what you see in GitLab. +Moving past that, it is best to attempt the same search using the [Elasticsearch Search API](https://www.elastic.co/guide/en/elasticsearch/reference/current/search-search.html) and compare the results from what you see in GitLab. If the results: - Sync up, then there is not a technical "issue" per se. Instead, it might be a problem - with the ElasticSearch filters we are using. This can be complicated, so it is best to + with the Elasticsearch filters we are using. This can be complicated, so it is best to escalate to GitLab support to check these and guide you on the potential on whether or not a feature request is needed. - Do not match up, this indicates a problem with the documents generated from the @@ -197,20 +197,20 @@ If the results: ### Troubleshooting indexing Troubleshooting indexing issues can be tricky. It can pretty quickly go to either GitLab -support or your ElasticSearch admin. +support or your Elasticsearch admin. The best place to start is to determine if the issue is with creating an empty index. -If it is, check on the ElasticSearch side to determine if the `gitlab-production` (the -name for the GitLab index) exists. If it exists, manually delete it on the ElasticSearch +If it is, check on the Elasticsearch side to determine if the `gitlab-production` (the +name for the GitLab index) exists. If it exists, manually delete it on the Elasticsearch side and attempt to recreate it from the [`create_empty_index`](../../integration/elasticsearch.md#gitlab-elasticsearch-rake-tasks) rake task. -If you still encounter issues, try creating an index manually on the ElasticSearch +If you still encounter issues, try creating an index manually on the Elasticsearch instance. The details of the index aren't important here, as we want to test if indices can be made. If the indices: -- Cannot be made, speak with your ElasticSearch admin. +- Cannot be made, speak with your Elasticsearch admin. - Can be made, Escalate this to GitLab support. If the issue is not with creating an empty index, the next step is to check for errors @@ -218,7 +218,7 @@ during the indexing of projects. If errors do occur, they will either stem from - On the GitLab side. You need to rectify those. If they are not something you are familiar with, contact GitLab support for guidance. -- Within the ElasticSearch instance itself. See if the error is [documented and has a fix](../../integration/elasticsearch.md#troubleshooting). If not, speak with your ElasticSearch admin. +- Within the Elasticsearch instance itself. See if the error is [documented and has a fix](../../integration/elasticsearch.md#troubleshooting). If not, speak with your Elasticsearch admin. If the indexing process does not present errors, you will want to check the status of the indexed projects. You can do this via the following rake tasks: @@ -235,8 +235,8 @@ If: If reindexing the project shows: - Errors on the GitLab side, escalate those to GitLab support. -- ElasticSearch errors or doesn't present any errors at all, reach out to your - ElasticSearch admin to check the instance. +- Elasticsearch errors or doesn't present any errors at all, reach out to your + Elasticsearch admin to check the instance. ### Troubleshooting integration @@ -246,7 +246,7 @@ much to "integrate" here. If the issue is: - Not concerning the beta indexer, it is almost always an - ElasticSearch-side issue. This means you should reach out to your ElasticSearch admin + Elasticsearch-side issue. This means you should reach out to your Elasticsearch admin regarding the error(s) you are seeing. If you are unsure here, it never hurts to reach out to GitLab support. - With the beta indexer, check if the ICU development package is installed. @@ -260,48 +260,48 @@ Beyond that, you will want to review the error. If it is: ### Troubleshooting performance -Troubleshooting performance can be difficult on ElasticSearch. There is a ton of tuning +Troubleshooting performance can be difficult on Elasticsearch. There is a ton of tuning that *can* be done, but the majority of this falls on shoulders of a skilled -ElasticSearch administrator. +Elasticsearch administrator. Generally speaking, ensure: -- The ElasticSearch server **is not** running on the same node as GitLab. -- The ElasticSearch server have enough RAM and CPU cores. +- The Elasticsearch server **is not** running on the same node as GitLab. +- The Elasticsearch server have enough RAM and CPU cores. - That sharding **is** being used. -Going into some more detail here, if ElasticSearch is running on the same server as GitLab, resource contention is **very** likely to occur. Ideally, ElasticSearch, which requires ample resources, should be running on its own server (maybe coupled with logstash and kibana). +Going into some more detail here, if Elasticsearch is running on the same server as GitLab, resource contention is **very** likely to occur. Ideally, Elasticsearch, which requires ample resources, should be running on its own server (maybe coupled with logstash and kibana). -When it comes to ElasticSearch, RAM is the key resource. ElasticSearch themselves recommend: +When it comes to Elasticsearch, RAM is the key resource. Elasticsearch themselves recommend: - **At least** 8 GB of RAM for a non-production instance. - **At least** 16 GB of RAM for a production instance. - Ideally, 64 GB of RAM. -For CPU, ElasticSearch recommends at least 2 CPU cores, but ElasticSearch states common +For CPU, Elasticsearch recommends at least 2 CPU cores, but Elasticsearch states common setups use up to 8 cores. For more details on server specs, check out -[ElasticSearch's hardware guide](https://www.elastic.co/guide/en/elasticsearch/guide/current/hardware.html). +[Elasticsearch's hardware guide](https://www.elastic.co/guide/en/elasticsearch/guide/current/hardware.html). -Beyond the obvious, sharding comes into play. Sharding is a core part of ElasticSearch. +Beyond the obvious, sharding comes into play. Sharding is a core part of Elasticsearch. It allows for horizontal scaling of indices, which is helpful when you are dealing with a large amount of data. With the way GitLab does indexing, there is a **huge** amount of documents being -indexed. By utilizing sharding, you can speed up ElasticSearch's ability to locate +indexed. By utilizing sharding, you can speed up Elasticsearch's ability to locate data, since each shard is a Lucene index. If you are not using sharding, you are likely to hit issues when you start using -ElasticSearch in a production environment. +Elasticsearch in a production environment. Keep in mind that an index with only one shard has **no scale factor** and will likely encounter issues when called upon with some frequency. If you need to know how many shards, read -[ElasticSearch's documentation on capacity planning](https://www.elastic.co/guide/en/elasticsearch/guide/2.x/capacity-planning.html), +[Elasticsearch's documentation on capacity planning](https://www.elastic.co/guide/en/elasticsearch/guide/2.x/capacity-planning.html), as the answer is not straight forward. The easiest way to determine if sharding is in use is to check the output of the -[ElasticSearch Health API](https://www.elastic.co/guide/en/elasticsearch/reference/current/cluster-health.html): +[Elasticsearch Health API](https://www.elastic.co/guide/en/elasticsearch/reference/current/cluster-health.html): - Red means the cluster is down. - Yellow means it is up with no sharding/replication. @@ -311,11 +311,11 @@ For production use, it should always be green. Beyond these steps, you get into some of the more complicated things to check, such as merges and caching. These can get complicated and it takes some time to -learn them, so it is best to escalate/pair with an ElasticSearch expert if you need to +learn them, so it is best to escalate/pair with an Elasticsearch expert if you need to dig further into these. Feel free to reach out to GitLab support, but this is likely to be something a skilled -ElasticSearch admin has more experience with. +Elasticsearch admin has more experience with. ## Common issues @@ -324,12 +324,12 @@ feel free to update that page with issues you encounter and solutions. ## Replication -Setting up ElasticSearch isn't too bad, but it can be a bit finnicky and time consuming. +Setting up Elasticsearch isn't too bad, but it can be a bit finnicky and time consuming. The eastiest method is to spin up a docker container with the required version and bind ports 9200/9300 so it can be used. -The following is an example of running a docker container of ElasticSearch v7.2.0: +The following is an example of running a docker container of Elasticsearch v7.2.0: ```bash docker pull docker.elastic.co/elasticsearch/elasticsearch:7.2.0 @@ -341,5 +341,5 @@ From here, you can: - Grab the IP of the docker container (use `docker inspect <container_id>`) - Use `<IP.add.re.ss:9200>` to communicate with it. -This is a quick method to test out ElasticSearch, but by no means is this a +This is a quick method to test out Elasticsearch, but by no means is this a production solution. |