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-rw-r--r--doc/integration/saml.md12
1 files changed, 5 insertions, 7 deletions
diff --git a/doc/integration/saml.md b/doc/integration/saml.md
index 16e47bb99b0..148c4ac1886 100644
--- a/doc/integration/saml.md
+++ b/doc/integration/saml.md
@@ -133,9 +133,7 @@ will be returned to GitLab and will be signed in.
## Troubleshooting
-### Common problems
-
-**500 error after login**
+### 500 error after login
If you see a "500 error" in GitLab when you are redirected back from the SAML sign in page,
this likely indicates that GitLab could not get the email address for the SAML user.
@@ -143,7 +141,7 @@ this likely indicates that GitLab could not get the email address for the SAML u
Make sure the IdP provides a claim containing the user's email address, using claim name
`email` or `mail`.
-**Redirect back to login screen with no evident error**
+### Redirect back to login screen with no evident error
If after signing in into your SAML server you are redirected back to the sign in page and
no error is displayed, check your `production.log` file. It will most likely contain the
@@ -155,13 +153,13 @@ To bypass this you can add `skip_before_action :verify_authenticity_token` to th
where it can then be seen in the usual logs, or as a flash message in the login
screen.
-**Invalid audience**
+### Invalid audience
This error means that the IdP doesn't recognize GitLab as a valid sender and
receiver of SAML requests. Make sure to add the GitLab callback URL to the approved
audiences of the IdP server.
-**Missing claims**
+### Missing claims
The IdP server needs to pass certain information in order for GitLab to either
create an account, or match the login information to an existing account. `email`
@@ -170,7 +168,7 @@ is not providing this information, all SAML requests will fail.
Make sure this information is provided.
-**Key validation error, Digest mismatch or Fingerprint mismatch**
+### Key validation error, Digest mismatch or Fingerprint mismatch
These errors all come from a similar place, the SAML certificate. SAML requests
need to be validated using a fingerprint, a certificate or a validator.