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Diffstat (limited to 'doc/policy/alpha-beta-support.md')
| -rw-r--r-- | doc/policy/alpha-beta-support.md | 47 |
1 files changed, 34 insertions, 13 deletions
diff --git a/doc/policy/alpha-beta-support.md b/doc/policy/alpha-beta-support.md index 8d9b1f270f3..5a7c1962d12 100644 --- a/doc/policy/alpha-beta-support.md +++ b/doc/policy/alpha-beta-support.md @@ -4,39 +4,60 @@ group: Distribution info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments --- -<!-- any changes made to this page should be reflected in https://about.gitlab.com/support/statement-of-support/#alpha-beta-features and https://about.gitlab.com/handbook/product/gitlab-the-product/#alpha-beta-ga --> +# Support for Alpha, Beta, Limited Availability, and Generally Available features **(PREMIUM)** -# Support for Alpha, Beta, Limited Availability, and Generally Available Features **(PREMIUM)** +Some GitLab features are released as Alpha or Beta versions and are +[not fully supported](https://about.gitlab.com/support/statement-of-support/#alpha-beta-features). +All other features are considered to be Generally Available (GA). -Some GitLab features are released as [Alpha or Beta versions](https://about.gitlab.com/support/statement-of-support/#alpha-beta-features) which are not fully supported. All other features are considered to be Generally Available (GA). +## Alpha features -## Alpha Features +Support is **not** provided for Alpha features and issues with them should be opened in the [GitLab issue tracker](https://gitlab.com/gitlab-org/gitlab/issues). -Characteristics of alpha features: +Characteristics of Alpha features: - Not ready for production use. - Unstable and can cause performance and stability issues. - Configuration and dependencies are likely to change. - Features and functions may be removed. - Data loss can occur (be that through bugs or updates). +- Documentation reflects the Alpha status. +- Behind flags that are off by default. +- Not announced in release posts. -Support is **not** provided for Alpha features and issues with them should be opened in the [GitLab issue tracker](https://gitlab.com/gitlab-org/gitlab/issues). +## Beta features + +Your Support Contract provides **commercially-reasonable effort** support for Beta features, with the expectation that issues require extra time and assistance from development to troubleshoot. -## Beta Features +### Closed Beta features -Characteristics of beta features: +Closed Beta features are available to selected users only. - Not ready for production use. - Unstable and can cause performance and stability issues. -- Configuration and dependencies are not likely to change. -- Features and functions are not likely to change. -- Data loss is not likely. +- Configuration and dependencies unlikely to change. +- Features and functions unlikely to change. +- Data loss less likely. +- Behind a feature flag that is off by default and the UI reflects Beta status. +- Documentation reflects Beta status. +- Can be announced in a release post that reflects Beta status. -Your Support Contract provides **commercially-reasonable effort** support for Beta features, with the expectation that issues require extra time and assistance from development to troubleshoot. +### Open Beta features + +- Not ready for production use. +- Unstable and can cause performance and stability issues. +- Configuration and dependencies unlikely to change. +- Features and functions unlikely to change. +- Data loss not likely. +- Support on a commercially-reasonable effort basis. +- Documentation reflects Beta status. +- Behind a feature flag that is on by default and the UI reflects Beta status. +- Behind a toggle that is off by default and the UI reflects Beta status. +- Can be announced in a release post that reflects Beta status. ## Limited Availability (LA) -Characteristics of limited availability features: +Characteristics of Limited Availability features: - Ready for production use by a small set of customers. - Can be booked by Deal Desk as part of an order. |