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+# Reply by email
+
+GitLab can be set up to allow users to comment on issues and merge requests by replying to notification emails.
+
+In order to do this, you need access to an IMAP-enabled email account, with a provider or server that supports [email sub-addressing](https://en.wikipedia.org/wiki/Email_address#Sub-addressing). Sub-addressing is a feature where any email to `user+some_arbitrary_tag@example.com` will end up in the mailbox for `user@example.com`, and is supported by providers such as Gmail, Yahoo! Mail, Outlook.com and iCloud, as well as the [Postfix](http://www.postfix.org/) mail server which you can run on-premises.
+
+## Set it up
+
+In this example, we'll use the Gmail address `gitlab-replies@gmail.com`. If you're actually using Gmail with Reply by email, make sure you have [IMAP access enabled](https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018) and [allow less secure apps to access the account](https://support.google.com/accounts/answer/6010255).
+
+### Installations from source
+
+1. Go to the GitLab installation directory:
+
+ ```sh
+ cd /home/git/gitlab
+ ```
+
+1. Find the `reply_by_email` section in `config/gitlab.yml`, enable the feature and enter the email address including a placeholder for the `reply_key`:
+
+ ```sh
+ sudo editor config/gitlab.yml
+ ```
+
+ ```yaml
+ reply_by_email:
+ enabled: true
+ address: "gitlab-replies+%{reply_key}@gmail.com"
+ ```
+
+ As mentioned, the part after `+` is ignored, and this will end up in the mailbox for `gitlab-replies@gmail.com`.
+
+2. Find `config/mail_room.yml.example` and copy it to `config/mail_room.yml`:
+
+ ```sh
+ sudo cp config/mail_room.yml.example config/mail_room.yml
+ ```
+
+3. Uncomment the configuration options in `config/mail_room.yml` and fill in the details for your specific IMAP server and email account:
+
+ ```sh
+ sudo editor config/mail_room.yml
+ ```
+
+ ```yaml
+ :mailboxes:
+ -
+ # IMAP server host
+ :host: "imap.gmail.com"
+ # IMAP server port
+ :port: 993
+ # Whether the IMAP server uses SSL
+ :ssl: true
+ # Email account username. Usually the full email address.
+ :email: "gitlab-replies@gmail.com"
+ # Email account password
+ :password: "[REDACTED]"
+ # The name of the mailbox where incoming mail will end up. Usually "inbox".
+ :name: "inbox"
+ # Always "sidekiq".
+ :delivery_method: sidekiq
+ # Always true.
+ :delete_after_delivery: true
+ :delivery_options:
+ # The URL to the Redis server used by Sidekiq. Should match the URL in config/resque.yml.
+ :redis_url: redis://localhost:6379
+ # Always "resque:gitlab".
+ :namespace: resque:gitlab
+ # Always "incoming_email".
+ :queue: incoming_email
+ # Always "EmailReceiverWorker"
+ :worker: EmailReceiverWorker
+ ```
+
+
+4. Find `lib/support/init.d/gitlab.default.example` and copy it to `/etc/default/gitlab`:
+
+ ```sh
+ sudo cp lib/support/init.d/gitlab.default.example /etc/default/gitlab
+ ```
+
+5. Edit `/etc/default/gitlab` to enable `mail_room`:
+
+ ```sh
+ sudo editor /etc/default/gitlab
+ ```
+
+ ```sh
+ mail_room_enabled=true
+ ```
+
+6. Restart GitLab:
+
+ ```sh
+ sudo service gitlab restart
+ ```
+
+7. Check if everything is configured correctly:
+
+ ```sh
+ sudo bundle exec rake gitlab:reply_by_email:check RAILS_ENV=production
+ ```
+
+8. Reply by email should now be working.
+
+### Omnibus package installations
+
+TODO
+
+### Development
+
+1. Go to the GitLab installation directory.
+
+1. Find the `reply_by_email` section in `config/gitlab.yml`, enable the feature and enter the email address including a placeholder for the `reply_key`:
+
+ ```yaml
+ reply_by_email:
+ enabled: true
+ address: "gitlab-replies+%{reply_key}@gmail.com"
+ ```
+
+ As mentioned, the part after `+` is ignored, and this will end up in the mailbox for `gitlab-replies@gmail.com`.
+
+2. Find `config/mail_room.yml.example` and copy it to `config/mail_room.yml`:
+
+ ```sh
+ sudo cp config/mail_room.yml.example config/mail_room.yml
+ ```
+
+3. Uncomment the configuration options in `config/mail_room.yml` and fill in the details for your specific IMAP server and email account:
+
+ ```yaml
+ :mailboxes:
+ -
+ # IMAP server host
+ :host: "imap.gmail.com"
+ # IMAP server port
+ :port: 993
+ # Whether the IMAP server uses SSL
+ :ssl: true
+ # Email account username. Usually the full email address.
+ :email: "gitlab-replies@gmail.com"
+ # Email account password
+ :password: "[REDACTED]"
+ # The name of the mailbox where incoming mail will end up. Usually "inbox".
+ :name: "inbox"
+ # Always "sidekiq".
+ :delivery_method: sidekiq
+ # Always true.
+ :delete_after_delivery: true
+ :delivery_options:
+ # The URL to the Redis server used by Sidekiq. Should match the URL in config/resque.yml.
+ :redis_url: redis://localhost:6379
+ # Always "resque:gitlab".
+ :namespace: resque:gitlab
+ # Always "incoming_email".
+ :queue: incoming_email
+ # Always "EmailReceiverWorker"
+ :worker: EmailReceiverWorker
+ ```
+
+4. Uncomment the `mail_room` line in your `Procfile`:
+
+ ```yaml
+ mail_room: bundle exec mail_room -q -c config/mail_room.yml
+ ```
+
+6. Restart GitLab:
+
+ ```sh
+ bundle exec foreman start
+ ```
+
+7. Check if everything is configured correctly:
+
+ ```sh
+ bundle exec rake gitlab:reply_by_email:check RAILS_ENV=development
+ ```
+
+8. Reply by email should now be working.