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Diffstat (limited to 'doc/security/unlock_user.md')
| -rw-r--r-- | doc/security/unlock_user.md | 20 |
1 files changed, 18 insertions, 2 deletions
diff --git a/doc/security/unlock_user.md b/doc/security/unlock_user.md index d5ecef7f605..75cf754e197 100644 --- a/doc/security/unlock_user.md +++ b/doc/security/unlock_user.md @@ -1,8 +1,12 @@ +--- +type: howto +--- # How to unlock a locked user -Log into your server with root privileges. Then start a Ruby on Rails console. +To unlock a locked user, first log into your server with root privileges. + +Start a Ruby on Rails console with this command: -Start the console with this command: ```bash gitlab-rails console production @@ -29,3 +33,15 @@ user.unlock_access! ``` Exit the console, the user should now be able to log in again. + +<!-- ## Troubleshooting + +Include any troubleshooting steps that you can foresee. If you know beforehand what issues +one might have when setting this up, or when something is changed, or on upgrading, it's +important to describe those, too. Think of things that may go wrong and include them here. +This is important to minimize requests for support, and to avoid doc comments with +questions that you know someone might ask. + +Each scenario can be a third-level heading, e.g. `### Getting error message X`. +If you have none to add when creating a doc, leave this section in place +but commented out to help encourage others to add to it in the future. --> |