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Diffstat (limited to 'doc/subscriptions/index.md')
| -rw-r--r-- | doc/subscriptions/index.md | 24 |
1 files changed, 22 insertions, 2 deletions
diff --git a/doc/subscriptions/index.md b/doc/subscriptions/index.md index c81310edc44..3978506cbf9 100644 --- a/doc/subscriptions/index.md +++ b/doc/subscriptions/index.md @@ -75,9 +75,10 @@ count as active users in the subscription period in which they were originally a - Members with Guest permissions on an Ultimate subscription. - GitLab-created service accounts: `Ghost User` and `Support Bot`. -##### User Statistics +##### Users statistics -A breakdown of the users within your instance including active, billable and blocked can be found by navigating to **Admin Area > Overview > Dashboard** and selecting `Users Statistics` button within the `Users` widget.. +To view a breakdown of the users within your instance, including active, billable, and blocked, go to **Admin Area > Overview > Dashboard** and select **Users statistics** in the **Users** section. +For more details, see [Users statistics](../user/admin_area/index.md#users-statistics). NOTE: **Note:** If you have LDAP integration enabled, anyone in the configured domain can sign up for a GitLab account. This can result in an unexpected bill at time of renewal. Consider [disabling new signups](../user/admin_area/settings/sign_up_restrictions.md) and managing new users manually instead. @@ -126,6 +127,7 @@ instance, ensure you're purchasing enough seats to With the [Customers Portal](https://customers.gitlab.com/) you can: - [Change billing information](#change-billing-information) +- [Change the payment method](#change-payment-method) - [Change the linked account](#change-the-linked-account) - [Change the associated namespace](#change-the-associated-namespace) @@ -143,6 +145,15 @@ Future purchases will use the information in this section. The email listed in this section is used for the Customers Portal login and for license-related email communication. +### Change payment method + +To change payment method or update credit card information: + +1. Log in to the [Customers Portal](https://customers.gitlab.com/customers/sign_in). +1. Select the **My account** drop-down and click on **Payment methods**. +1. **Edit** the existing payment method information or **Add new payment method**. +1. Save changes. + ### Change the linked account To change the GitLab.com account associated with a Customers Portal @@ -171,6 +182,8 @@ Subscription charges are calculated based on the total number of users in a grou ## View your subscription +### View your GitLab.com subscription + To see the status of your GitLab.com subscription, log into GitLab.com and go to the **Billing** section of the relevant namespace: - For individuals: @@ -190,6 +203,13 @@ The following table describes details of your subscription for groups: | Subscription start date | Date your subscription started. If this is for a Free plan, is the date you transitioned off your group's paid plan. | | Subscription end date | Date your current subscription will end. Does not apply to Free plans. | +### View your self-managed subscription + +To view the status of your self-managed subscription, log into the self-managed instance and go to the **License** page. + + 1. Go to **{admin}** **Admin Area**. + 1. From the left-hand menu, select **License**. + ## Renew your subscription To renew your subscription, [prepare for renewal by reviewing your account](#prepare-for-renewal-by-reviewing-your-account), then do one of the following: |