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diff --git a/doc/university/support/README.md b/doc/university/support/README.md
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@@ -163,7 +163,7 @@ Some tickets need specific knowledge or a deep understanding of a particular com
- Aim to have a good understanding of the problems that customers are facing
- Aim to have gained experience in scheduling and participating in calls with customers
-- Aim to have a good understanding of ticket flow through Zendesk and how to interat with our various channels
+- Aim to have a good understanding of ticket flow through Zendesk and how to interact with our various channels
### Stage 4