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Diffstat (limited to 'doc/university')
| -rw-r--r-- | doc/university/support/README.md | 2 |
1 files changed, 1 insertions, 1 deletions
diff --git a/doc/university/support/README.md b/doc/university/support/README.md index 9563492c137..35e65b60768 100644 --- a/doc/university/support/README.md +++ b/doc/university/support/README.md @@ -145,7 +145,7 @@ Zendesk is our Support Centre and our main communication line with our Customers Some tickets need specific knowledge or a deep understanding of a particular component and will need to be escalated to a Senior Service Engineer or Developer -- Read about [Escalation](https://about.gitlab.com/handbook/support/onboarding/#create-issuesa-namecreate-issuea) +- Read about [Escalation](https://about.gitlab.com/handbook/support/workflows/shared/support_workflows/issue_escalations.html) - Find the macros in Zendesk for ticket escalations - Take a look at the [GitLab.com Team page](https://about.gitlab.com/team/) to find the resident experts in their fields |