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+# Creating a username and password for JIRA server
+
+We need to create a user in Jira which will have access to all projects that
+need to integrate with GitLab. Login to your Jira instance as admin and under
+*Administration*, go to *User Management* and create a new user.
+
+As an example, we'll create a user named `gitlab` and add it to the `Jira-developers`
+group.
+
+NOTE: **Note**
+It is important that the user `gitlab` has 'write' access to projects in Jira.
+
+We have split this stage in steps so it is easier to follow.
+
+1. Log in to your Jira instance as an administrator and under **Administration**
+   go to **User Management** to create a new user.
+
+     ![Jira user management link](img/jira_user_management_link.png)
+
+2. The next step is to create a new user (e.g., `gitlab`) who has write access
+   to projects in Jira. Enter the user's name and a _valid_ e-mail address
+   since Jira sends a verification e-mail to set up the password.
+   _**Note:** Jira creates the username automatically by using the e-mail
+   prefix. You can change it later, if needed. Our integration does not support SSO (such as SAML). You will need to create 
+    an HTTP basic authentication password. You can do this by visiting the user 
+    profile, looking up the username, and setting a password._
+
+     ![Jira create new user](img/jira_create_new_user.png)
+
+3. Create a `gitlab-developers` group which will have write access
+   to projects in Jira. Go to the **Groups** tab and select **Create group**.
+
+     ![Jira create new user](img/jira_create_new_group.png)
+
+     Give it an optional description and click **Create group**.
+
+     ![Jira create new group](img/jira_create_new_group_name.png)
+
+4. To give the newly-created group 'write' access, go to
+   **Application access > View configuration** and add the `gitlab-developers`
+   group to Jira Core.
+
+     ![Jira group access](img/jira_group_access.png)
+
+5. Add the `gitlab` user to the `gitlab-developers` group by going to
+   **Users > GitLab user > Add group** and selecting the `gitlab-developers`
+   group from the dropdown menu. Notice that the group says _Access_, which is
+   intended as part of this process.
+
+     ![Jira add user to group](img/jira_add_user_to_group.png)
+
+The Jira configuration is complete. Write down the new Jira username and its
+password as they will be needed when [configuring GitLab in the next section](jira.md#configuring-gitlab).