# frozen_string_literal: true
require 'spec_helper'
require 'email_spec'
RSpec.describe Emails::ServiceDesk do
include EmailSpec::Helpers
include EmailSpec::Matchers
include EmailHelpers
include_context 'gitlab email notification'
let_it_be(:user) { create(:user) }
let_it_be(:project) { create(:project) }
let_it_be(:issue) { create(:issue, project: project) }
let_it_be(:email) { 'someone@gitlab.com' }
let(:template) { double(content: template_content) }
before_all do
issue.issue_email_participants.create!(email: email)
end
before do
stub_const('ServiceEmailClass', Class.new(ApplicationMailer))
ServiceEmailClass.class_eval do
include GitlabRoutingHelper
include EmailsHelper
include Emails::ServiceDesk
helper GitlabRoutingHelper
helper EmailsHelper
# this method is implemented in Notify class, we don't need to test it
def reply_key
'test-key'
end
# this method is implemented in Notify class, we don't need to test it
def sender(author_id, params = {})
author_id
end
# this method is implemented in Notify class
#
# We do not need to test the Notify method, it is already tested in notify_spec
def mail_new_thread(issue, options)
# we need to rewrite this in order to look up templates in the correct directory
self.class.mailer_name = 'notify'
# this is needed for default layout
@unsubscribe_url = 'http://unsubscribe.example.com'
mail(options)
end
alias_method :mail_answer_thread, :mail_new_thread
end
end
shared_examples 'handle template content' do |template_key|
before do
expect(Gitlab::Template::ServiceDeskTemplate).to receive(:find)
.with(template_key, issue.project)
.and_return(template)
end
it 'builds the email correctly' do
aggregate_failures do
is_expected.to have_referable_subject(issue, include_project: false, reply: reply_in_subject)
is_expected.to have_body_text(expected_body)
expect(subject.content_type).to include('text/html')
end
end
end
shared_examples 'read template from repository' do |template_key|
let(:template_content) { 'custom text' }
let(:issue) { create(:issue, project: project)}
before do
issue.issue_email_participants.create!(email: email)
end
context 'when a template is in the repository' do
let(:project) { create(:project, :custom_repo, files: { ".gitlab/service_desk_templates/#{template_key}.md" => template_content }) }
it 'uses the text template from the template' do
is_expected.to have_body_text(template_content)
end
end
context 'when the service_desk_templates directory does not contain correct template' do
let(:project) { create(:project, :custom_repo, files: { ".gitlab/service_desk_templates/another_file.md" => template_content }) }
it 'uses the default template' do
is_expected.to have_body_text(default_text)
end
end
context 'when the service_desk_templates directory does not exist' do
let(:project) { create(:project, :custom_repo, files: { "other_directory/another_file.md" => template_content }) }
it 'uses the default template' do
is_expected.to have_body_text(default_text)
end
end
context 'when the project does not have a repo' do
let(:project) { create(:project) }
it 'uses the default template' do
is_expected.to have_body_text(default_text)
end
end
end
describe '.service_desk_thank_you_email' do
let_it_be(:reply_in_subject) { true }
let_it_be(:default_text) do
"Thank you for your support request! We are tracking your request as ticket #{issue.to_reference}, and will respond as soon as we can."
end
subject { ServiceEmailClass.service_desk_thank_you_email(issue.id) }
it_behaves_like 'read template from repository', 'thank_you'
context 'handling template markdown' do
context 'with a simple text' do
let(:template_content) { 'thank you, **your new issue** has been created.' }
let(:expected_body) { 'thank you, your new issue has been created.' }
it_behaves_like 'handle template content', 'thank_you'
end
context 'with an issue id and issue path placeholders' do
let(:template_content) { 'thank you, **your new issue:** %{ISSUE_ID}, path: %{ISSUE_PATH}' }
let(:expected_body) { "thank you, your new issue: ##{issue.iid}, path: #{project.full_path}##{issue.iid}" }
it_behaves_like 'handle template content', 'thank_you'
end
context 'with an issue id placeholder with whitespace' do
let(:template_content) { 'thank you, **your new issue:** %{ ISSUE_ID}' }
let(:expected_body) { "thank you, your new issue: ##{issue.iid}" }
it_behaves_like 'handle template content', 'thank_you'
end
context 'with unexpected placeholder' do
let(:template_content) { 'thank you, **your new issue:** %{this is issue}' }
let(:expected_body) { "thank you, your new issue: %{this is issue}" }
it_behaves_like 'handle template content', 'thank_you'
end
end
end
describe '.service_desk_new_note_email' do
let_it_be(:reply_in_subject) { false }
let_it_be(:note) { create(:note_on_issue, noteable: issue, project: project) }
let_it_be(:default_text) { note.note }
subject { ServiceEmailClass.service_desk_new_note_email(issue.id, note.id, email) }
it_behaves_like 'read template from repository', 'new_note'
context 'handling template markdown' do
context 'with a simple text' do
let(:template_content) { 'thank you, **new note on issue** has been created.' }
let(:expected_body) { 'thank you, new note on issue has been created.' }
it_behaves_like 'handle template content', 'new_note'
end
context 'with an issue id, issue path and note placeholders' do
let(:template_content) { 'thank you, **new note on issue:** %{ISSUE_ID}, path: %{ISSUE_PATH}: %{NOTE_TEXT}' }
let(:expected_body) { "thank you, new note on issue: ##{issue.iid}, path: #{project.full_path}##{issue.iid}: #{note.note}" }
it_behaves_like 'handle template content', 'new_note'
end
context 'with an issue id placeholder with whitespace' do
let(:template_content) { 'thank you, **new note on issue:** %{ ISSUE_ID}: %{ NOTE_TEXT }' }
let(:expected_body) { "thank you, new note on issue: ##{issue.iid}: #{note.note}" }
it_behaves_like 'handle template content', 'new_note'
end
context 'with unexpected placeholder' do
let(:template_content) { 'thank you, **new note on issue:** %{this is issue}' }
let(:expected_body) { "thank you, new note on issue: %{this is issue}" }
it_behaves_like 'handle template content', 'new_note'
end
context 'with upload link in the note' do
let_it_be(:upload_path) { '/uploads/e90decf88d8f96fe9e1389afc2e4a91f/test.jpg' }
let_it_be(:note) { create(:note_on_issue, noteable: issue, project: project, note: "a new comment with [file](#{upload_path})") }
let(:template_content) { 'some text %{ NOTE_TEXT }' }
let(:expected_body) { %Q(some text a new comment with file) }
it_behaves_like 'handle template content', 'new_note'
end
context 'with all-user reference in a an external author comment' do
let_it_be(:note) { create(:note_on_issue, noteable: issue, project: project, note: "Hey @all, just a ping", author: User.support_bot) }
let(:template_content) { 'some text %{ NOTE_TEXT }' }
let(:expected_body) { 'Hey , just a ping' }
it_behaves_like 'handle template content', 'new_note'
end
end
end
end