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---
stage: Ecosystem
group: Integrations
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
---
# Jira Server credentials **(FREE)**
To [integrate Jira with GitLab](index.md), you must
create a Jira user account for your Jira projects to access projects in GitLab.
This Jira user account must have write access to your Jira projects. To create the
credentials, you must:
1. [Create a Jira Server user](#create-a-jira-server-user).
1. [Create a Jira Server group](#create-a-jira-server-group) for the user to belong to.
1. [Create a permission scheme for your group](#create-a-permission-scheme-for-your-group).
## Create a Jira Server user
This process creates a user named `gitlab`:
1. Sign in to your Jira instance as a Jira administrator.
1. In the upper right corner of the top menu, go to the gear icon and
select **User Management**.
1. Create a new user account (`gitlab`) with write access to
projects in Jira.
- **Email address**: Jira requires a valid email address, and sends a verification
email, which is required to set up the password.
- **Username**: Jira creates the username by using the email prefix. You can change
this username later.
- **Password**: You must create a password, because the GitLab integration doesn't
support SSO, such as SAML. To create the password, visit the user profile, look up
the username, and set a password.
1. Select **Create user**.
After you create the user, create a group for it.
## Create a Jira Server group
After you [create a Jira Server user](#create-a-jira-server-user), create a
group to assign permissions to the user.
This process adds the `gitlab` user you created to a new group named `gitlab-developers`:
1. Sign in to your Jira instance as a Jira administrator.
1. In the upper right corner of the top menu, go to the gear icon and
select **User Management**.
1. On the sidebar, select **Groups**.
1. In the **Add group** section, enter a **Name** for the group (for example,
`gitlab-developers`), and then select **Add group**.
1. To add the `gitlab` user to the `gitlab-developers` group, select **Edit members**.
The `gitlab-developers` group should be listed in the leftmost box as a
selected group.
1. In the **Add members to selected group(s)** section, enter `gitlab`.
1. Select **Add selected users**.
The `gitlab` user appears in the **Group member(s)**
section.
Next, create a permission scheme for your group.
## Create a permission scheme for your group
After creating the group in Jira, grant permissions to the group by creating a permission scheme:
1. Sign in to your Jira instance as a Jira administrator.
1. In the upper right corner of the top menu, go to the gear icon and
select **Issues**.
1. On the sidebar, select **Permission Schemes**.
1. Select **Add Permission Scheme**, enter a **Name** and (optionally) a
**Description**, and then select **Add**.
1. In the permissions scheme list, locate your new permissions scheme, and
select **Permissions**.
1. Next to **Administer Projects**, select **Edit**.
1. From the **Group** dropdown list, select `gitlab-developers`, and then select **Grant**.
Write down the new Jira username and its
password, as you need them when
[configuring GitLab](configure.md).
|
