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---
stage: Manage
group: Access
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
type: howto
---
# Users pending approval
A user in _pending approval_ state requires action by an administrator. A user sign up can be in a
pending approval state because an administrator has enabled either, or both, of the following
options:
- [Require admin approval for new sign-ups](settings/sign_up_restrictions.md#require-administrator-approval-for-new-sign-ups) setting.
- [User cap](settings/sign_up_restrictions.md#user-cap).
When a user registers for an account while this setting is enabled:
- The user is placed in a **Pending approval** state.
- The user sees a message telling them their account is awaiting approval by an administrator.
A user pending approval:
- Is functionally identical to a [blocked](moderate_users.md#blocking-a-user) user.
- Cannot sign in.
- Cannot access Git repositories or the GitLab API.
- Does not receive any notifications from GitLab.
- Does not consume a [seat](../../subscriptions/self_managed/index.md#billable-users).
An administrator must [approve their sign up](#approve-or-reject-a-user-sign-up) to allow them to
sign in.
## View user sign ups pending approval
To view user sign ups pending approval:
1. On the top bar, select **Menu >** **{admin}** **Admin**.
1. On the left sidebar, select **Overview > Users**.
1. Select the **Pending approval** tab.
## Approve or reject a user sign up
A user sign up pending approval can be approved or rejected from the Admin Area.
To approve or reject a user sign up:
1. On the top bar, select **Menu >** **{admin}** **Admin**.
1. On the left sidebar, select **Overview > Users**.
1. Select the **Pending approval** tab.
1. In the user's row, select settings (**{settings}**).
1. Select **Approve** or **Reject**.
Approving a user:
- Activates their account.
- Changes the user's state to active.
- Consumes a subscription [seat](../../subscriptions/self_managed/index.md#billable-users).
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