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# Issues documentation
The GitLab Issue Tracker is an advanced and complete tool
for tracking the evolution of a new idea or the process
of solving a problem.
It allows you, your team, and your collaborators to share
and discuss proposals, before and while implementing them.
Issues and the GitLab Issue Tracker are available in all
[GitLab Products](https://about.gitlab.com/products/) as
part of the [GitLab Workflow](https://about.gitlab.com/2016/10/25/gitlab-workflow-an-overview/).
## Use-Cases
Issues can have endless applications. Just to exemplify, these are
some cases for which creating issues are most used:
- Discussing the implementation of a new idea
- Submitting feature proposals
- Asking questions
- Reporting bugs and malfunction
- Obtaining support
- Elaborating new code implementations
See also the blog post [Always start a discussion with an issue](https://about.gitlab.com/2016/03/03/start-with-an-issue/).
## Issue Tracker
The issue tracker is the collection of opened and closed issues created in a project.
Find the issue tracker by navigating to your **Project's Dashboard** > **Issues**.
## GitLab Issues Functionalities
The image bellow illustrates how an issue looks like:
Learn more about it on the [GitLab Issues Functionalities documentation](issues_functionalities.md).
## New issue
Read through the [documentation on creating issues](create_new_issue.md).
## Closing issues
Learn distinct ways to [close issues](closing_issues.md) in GitLab.
## Create a merge request from an issue
Learn more about it on the [GitLab Issues Functionalities documentation](issues_functionalities.md#18-new-merge-request).
## Search for an issue
Learn how to [find an issue](../../search/index.md) by searching for and filtering them.
## Advanced features
### Confidential Issues
Whenever you want to keep the discussion presented in a
issue within your team only, you can make that
[issue confidential](confidential_issues.md). Even if your project
is public, that issue will be preserved. The browser will
respond with a 404 error whenever someone who is not a project
member with at least [Reporter level](../../permissions.md#project) tries to
access that issue's URL.
Learn more about them on the [confidential issues documentation](confidential_issues.md).
### Issue templates
Create templates for every new issue. They will be available from
the dropdown menu **Choose a template** when you create a new issue:
Learn more about them on the [issue templates documentation](../../project/description_templates.md#creating-issue-templates).
### Crosslinking issues
Learn more about [crosslinking](crosslinking_issues.md) issues and merge requests.
### Issue Board
The [GitLab Issue Board](https://about.gitlab.com/features/issueboard/) is a way to
enhance your workflow by organizing and prioritizing issues in GitLab.
Find GitLab Issue Boards by navigating to your **Project's Dashboard** > **Issues** > **Board**.
Read through the documentation for [Issue Boards](../issue_board.md)
to find out more about this feature.
[Multiple Issue Boards](https://docs.gitlab.com/ee/user/project/issue_board.html#multiple-issue-boards)
are available only in [GitLab Enterprise Edition](https://about.gitlab.com/gitlab-ee/).
### Issue's API
Read through the [API documentation](../../../api/issues.md).
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