Add issue templates

3 files changed, 88 insertions, 0 deletions

diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
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+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Desktop (please complete the following information):**
+ - OS: [e.g. iOS]
+ - Browser [e.g. chrome, safari]
+ - Version [e.g. 22]
+
+**Smartphone (please complete the following information):**
+ - Device: [e.g. iPhone6]
+ - OS: [e.g. iOS8.1]
+ - Browser [e.g. stock browser, safari]
+ - Version [e.g. 22]
+
+**Additional context**
+Add any other context about the problem here.
diff --git a/.github/ISSUE_TEMPLATE/problem-installing-psycopg2.md b/.github/ISSUE_TEMPLATE/problem-installing-psycopg2.md
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+---
+name: Problem installing psycopg2
+about: Report a case in which psycopg2 failed to install on your platform
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**This is a bug tracker**
+If you have a question, such has "how do you do X with Python/PostgreSQL/psycopg2" please [write to the mailing list](https://lists.postgresql.org/manage/) or [open a question](https://github.com/psycopg/psycopg2/discussions) instead.
+
+**Before opening this ticket, please confirm that:**
+- [ ] I am running the latest version of pip, i.e. typing ``pip --version`` you get [this version[(https://pypi.org/project/pip/).
+- [ ] I have read the [installation documentation](https://www.psycopg.org/docs/install.html) and the [frequently asked questions](https://www.psycopg.org/docs/faq.html)
+- [ ] I am not trying to install `psycopg2-binary` on an Apple M1, for which [binary packages are not supported](https://github.com/psycopg/psycopg2/issues/1286)
+- [ ] I am not trying to install `psycopg2-binary` in an Alpine Linux Docker image
+- [ ] If install failed, I typed `pg_config` on the command line and I obtained an output instead of an error.
+
+**Please complete the following information:**
+- OS: 
+- Python version:
+- PostgreSQL version:
+- pip version
diff --git a/.github/ISSUE_TEMPLATE/problem-using-psycopg2.md b/.github/ISSUE_TEMPLATE/problem-using-psycopg2.md
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+++ b/.github/ISSUE_TEMPLATE/problem-using-psycopg2.md
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+---
+name: Problem using psycopg2
+about: Report a case in which psycopg2 is not working as expected
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**This is a bug tracker**
+If you have a question, such has "how do you do X with Python/PostgreSQL/psycopg2" please [write to the mailing list](https://lists.postgresql.org/manage/) or [open a question](https://github.com/psycopg/psycopg2/discussions) instead.
+
+**Please complete the following information:**
+- OS: 
+- Python version:
+- PostgreSQL version:
+- pip version
+
+**Describe the bug**
+Please let us know:
+
+1: what you did
+2: what you expected to happen
+3: what happened instead
+
+If possible, provide a script reproducing the issue.