Add support issues template and update the bug template

Signed-off-by: Tim Smith <tsmith@chef.io>

2 files changed, 18 insertions, 1 deletions

diff --git a/.github/ISSUE_TEMPLATE/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE/BUG_TEMPLATE.md
index c1d43ea5..7ac47cbc 100644
--- a/.github/ISSUE_TEMPLATE/ISSUE_TEMPLATE.md
+++ b/.github/ISSUE_TEMPLATE/BUG_TEMPLATE.md
@@ -1,3 +1,9 @@
+---
+name: 🐛 Bug Report
+about: If something isn't working as expected 🤔.
+
+---
+
 ## Description
 
 Briefly describe the issue
@@ -15,4 +21,3 @@ Tell us which Operating System distribution and version Ohai is running on.
 If relevant please include your complete Ohai output or link to a gist. Make sure to change any values that may be sensitive.
 
 The debug output (ohai -l debug) may be useful, but please link to a gist, or truncate it.
-
diff --git a/.github/ISSUE_TEMPLATE/SUPPORT_QUESTION.md b/.github/ISSUE_TEMPLATE/SUPPORT_QUESTION.md
new file mode 100644
index 00000000..d309dd00
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/SUPPORT_QUESTION.md
@@ -0,0 +1,12 @@
+---
+name: 🤗 Support Question
+about: If you have a question 💬, please check out our Slack!
+
+---
+
+We use GitHub issues to track bugs and feature requests. If you need help please post to our Mailing List or join the Chef Community Slack.
+
+ * Chef Community Slack at http://community-slack.chef.io/.
+ * Chef Mailing List https://discourse.chef.io/
+
+ Support issues opened here will be closed and redirected to Slack or Discourse.