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-<!-- $Id$ -->
-
-<HTML>
- <TITLE>ACE+TAO Bug Fixing Process</TITLE>
- <BODY text = "#000000" link="#000fff" vlink="#ff0f0f" bgcolor="#ffffff">
-
-<HR>
-<H3>ACE+TAO Bug Fixing Process</H3>
-
-As <A HREF="http://www.cs.wustl.edu/~schmidt/ACE.html">ACE</A> and <A
-HREF="http://www.cs.wustl.edu/~schmidt/TAO.html">TAO</A> have grown in
-popularity the volume of mail on the <A
-HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">ACE+TAO users
-mailing list</A> and USENET newsgroup <A
-HREF="news:comp.soft-sys.ace">comp.soft-sys.ace</A> has grown
-considerably. While this increase is healthy, and a natural
-consequence of the larger number of ACE and TAO users, it is straining
-the resources of the <A
-HREF="http://www.cs.wustl.edu/~schmidt/doc-center.html">DOC Center</A>
-<A HREF="http://www.cs.wustl.edu/~schmidt/ACE-members.html">research
-group</A> at <A HREF="http://www.cs.wustl.edu/">Washington
-University</A> to respond to all the traffic immediately. Moreover,
-our prompt bug fixes may actually be discouraging the creation of a
-larger community of users who have deep knowledge of how ACE and TAO
-work and can help provide bug fixes and new features. <P>
-
-Therefore, in order for us to continue supporting ACE and TAO
-effectively and to allow the ACE and TAO user community to evolve, we
-are instituting the following policies:
-
-<UL>
-
-<LI> All bug reports that are submitted using the appropriate bug
-report form in <A
-HREF="http://www.cs.wustl.edu/~schmidt/ACE_wrappers/PROBLEM-REPORT-FORM">$ACE_ROOT/PROBLEM-REPORT-FORM</A>
-or <A
-HREF="http://www.cs.wustl.edu/~schmidt/ACE_wrappers/TAO/PROBLEM-REPORT-FORM">$TAO_ROOT/PROBLEM-REPORT-FORM</A>
-will be given a tracking number and entered into our <A
- HREF="http://ace.cs.wustl.edu/bugzilla">bug tracking database</A>.
-Please use these forms since bug reports that are not submitted in
-this form are likely to fall through the cracks. <P>
-
-<LI> If a report or question is from someone <A
-HREF="http://www.cs.wustl.edu/~schmidt/ACE-sponsors.html">sponsoring</A>
-our work we will respond to it in a timely manner. Please contact <A
-HREF="mailto:schmidt@cs.wustl.edu">me</A> if you'd like to become a
-sponsor. <P>
-
-<LI> If it's a bug report along with a fix we will also apply this
-in a timely manner. <P>
-
-<LI> If it's a bug report that will prevent ACE or TAO from working on
-a major platform used by our sponsors we will fix it in a timely
-manner, as well. <P>
-
-<LI> If it's a bug report that doesn't fall into the preceding
-category we will treat it like all other bug reports and assign it a
-tracking number and enter this into our <A
-HREF="http://ace.cs.wustl.edu/bugzilla">bug tracking database</A> for
-future processing. We will address these bugs as time permits. If
-you'd like an immediate response, please contact <A
-HREF="mailto:schmidt@cs.wustl.edu">me</A> about becoming a sponsor or
-contact <A HREF="http://www.riverace.com">Riverace</a> or <A
-HREF="http://www.theaceorb.com">OCI</A> for commercial support of ACE or
-TAO, respectively. <P>
-
-We encourage bug reports for those without support to be posted
-initially to the <A
-HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">ACE users</A>
-(<A HREF="mailto:ace-users@cs.wustl.edu">ace-users@cs.wustl.edu</A>)
-or <A HREF="http://www.cs.wustl.edu/~schmidt/TAO-mail.html">TAO
-users</A> (<A
-HREF="mailto:tao-users@cs.wustl.edu">tao-users@cs.wustl.edu</A>)
-mailing lists, where the ACE+TAO user community may already have
-developed, or have an interest in developing, a solution. While the
-core ACE+TAO development team will continue to participate in this
-mailing list we can not guarantee immediate response to all
-postings. <P>
-
-<LI> If it's a general question about how to use ACE or TAO feature
-we'll try to respond as time permits, though we will also rely on the
-experience of the ACE and TAO user community to field these types of
-questions, as well. If you require consulting support for ACE and/or
-TAO, please contact <A HREF="http://www.riverace.com">Riverace</a> or
-<A HREF="http://www.theaceorb.com">OCI</A>, as well. <P>
-
-</UL>
-
-Naturally, we encourage other ACE+TAO users to continue to help
-provide fixes and advice in response to postings on the ACE and TAO
-mailing list. <P>
-
-<HR><P>
-Back to the <A
-HREF="http://www.cs.wustl.edu/~schmidt/ACE.html">ACE</A> page.
-
-<!--#include virtual="/~schmidt/cgi-sig.html" -->
-</BODY>
-</HTML>