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diff --git a/docs/ACE-bug-process.html b/docs/ACE-bug-process.html deleted file mode 100644 index 4f63f0dfa11..00000000000 --- a/docs/ACE-bug-process.html +++ /dev/null @@ -1,118 +0,0 @@ -<!-- $Id$ --> - -<HTML> - <TITLE>ACE+TAO Bug Fixing Policies</TITLE> - <BODY text = "#000000" link="#000fff" vlink="#ff0f0f" bgcolor="#ffffff"> - -<HR> -<H3>ACE+TAO Bug Fixing Policies</H3> - -As <A HREF="http://www.cs.wustl.edu/~schmidt/ACE.html">ACE</A> and <A -HREF="http://www.cs.wustl.edu/~schmidt/TAO.html">TAO</A> have grown in -popularity the volume of mail on the <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">ACE+TAO users -mailing list</A> and USENET newsgroup <A -HREF="news:comp.soft-sys.ace">comp.soft-sys.ace</A> has grown -considerably. While this increase is healthy, and a natural -consequence of the larger number of ACE and TAO users, it is straining -the resources of the DOC <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-members.html">research -group</A> at <A -HREF="http://www.cs.wustl.edu/~schmidt/doc-center.html">Washington -University</A> and <A -HREF="http://www.cs.wustl.edu/~schmidt/doc-lab.html">UC Irvine</A> to -respond to all the traffic immediately. Moreover, our prompt bug -fixes may actually be discouraging the creation of a larger community -of users who have deep knowledge of how ACE and TAO work and can help -provide bug fixes and new features. <P> - -Therefore, in order for us to continue supporting ACE and TAO -effectively and to allow the ACE and TAO user community to evolve, we -have instituted the following policies: - -<UL> - -<LI> All bug reports that are submitted using the appropriate bug -report form in <A -HREF="../PROBLEM-REPORT-FORM">$ACE_ROOT/PROBLEM-REPORT-FORM</A> -or <A -HREF="../TAO/PROBLEM-REPORT-FORM">$TAO_ROOT/PROBLEM-REPORT-FORM</A> -will be given a tracking number and entered into our <A -HREF="http://ace.cs.wustl.edu/bugzilla">bug tracking database</A>. -Please use these forms since bug reports that are not submitted in -this form are likely to fall through the cracks. Here is our policy -for addressing these bug reports: <P> - -<OL> - -<LI> If a report or question is from someone <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-sponsors.html">sponsoring</A> -our work we will respond to it in a timely manner. Please contact <A -HREF="mailto:schmidt@cs.wustl.edu">me</A> if you'd like to become a -sponsor. <P> - -<LI> If it's a bug report along with a fix we will also apply this -in a timely manner. <P> - -<LI> If it's a bug report that will prevent ACE or TAO from working on -a major platform used by our sponsors we will fix it in a timely -manner, as well. <P> - -</OL> - -<LI> If it's a bug report that doesn't fall into the preceding three -categories we will treat it like all other bug reports and assign it a -tracking number and enter this into our <A -HREF="http://ace.cs.wustl.edu/bugzilla">bug tracking database</A> for -future processing. We will address these bugs as time permits. If -you'd like an immediate response, please contact <A -HREF="mailto:schmidt@cs.wustl.edu">me</A> about becoming a sponsor or -contact <A HREF="http://www.riverace.com">Riverace</a> or <A -HREF="http://www.theaceorb.com">OCI</A> for commercial support of ACE -or TAO, respectively. <P> - -We encourage bug reports for those without support to be posted -initially to the <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">ACE users</A> -(<A HREF="mailto:ace-users@cs.wustl.edu">ace-users@cs.wustl.edu</A>) -or <A HREF="http://www.cs.wustl.edu/~schmidt/TAO-mail.html">TAO -users</A> (<A -HREF="mailto:tao-users@cs.wustl.edu">tao-users@cs.wustl.edu</A>) -mailing lists, where the ACE+TAO user community may already have -developed, or have an interest in developing, a solution. While the -core ACE+TAO development team will continue to participate in this -mailing list we can not guarantee immediate response to all -postings. <P> - -<LI> If you find a problem with a version of TAO that was released by - <A HREF="http://www.theaceorb.com/">OCI</A> then please report it - to <A - HREF="mailto:taosupport@ociweb.com">taosupport@ociweb.com</A> since - their version of TAO is somewhat different from the DOC group's - version of TAO and thus they provide their own support. <P> - -<LI> If it's a general question about how to use ACE or TAO feature -we'll try to respond as time permits, though we will also rely on the -experience of the ACE and TAO user community to field these types of -questions, as well. If you have a question about TAO, you should -first check out the TAO <A -HREf="http://www.theaceorb/faq/1.html">online FAQ</A> to see if your -question has already been answered. If you require consulting support -for ACE and/or TAO, please contact <A -HREF="http://www.riverace.com">Riverace</a> or <A -HREF="http://www.theaceorb.com">OCI</A>, as well. <P> - -</UL> - -Naturally, we encourage other ACE+TAO users to continue to help -provide fixes and advice in response to postings on the ACE and TAO -mailing list. <P> - -<HR><P> -Back to the <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE.html">ACE</A> page.<BR> -Back to <A HREF="index.html">ACE Documentation Home</A>. - -<!--#include virtual="/~schmidt/cgi-sig.html" --> -</BODY> -</HTML> |