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diff --git a/docs/ACE-bug-process.html b/docs/ACE-bug-process.html deleted file mode 100644 index ec3699165ec..00000000000 --- a/docs/ACE-bug-process.html +++ /dev/null @@ -1,176 +0,0 @@ -<!-- $Id$ --> - -<HTML> - <TITLE>ACE, TAO, and CIAO Bug Fixing Policies</TITLE> - <BODY text = "#000000" link="#000fff" vlink="#ff0f0f" bgcolor="#ffffff"> - -<HR> -<H3>ACE, TAO, and CIAO Bug Fixing Policies</H3> - -As <A HREF="http://www.dre.vanderbilt.edu/ACE/">ACE</A>, <A -HREF="http://www.dre.vanderbilt.edu/TAO/">TAO</A>, and <A -HREF="http://www.dre.vanderbilt.edu/CIAO/">CIAO</A> have grown in -popularity the volume of mail on the <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">mailing -lists</A> and USENET newsgroup <A -HREF="news:comp.soft-sys.ace">comp.soft-sys.ace</A> has grown -considerably. While this increase is healthy, and a natural -consequence of the larger number of ACE, TAO, and CIAO users, it is -straining the resources of the researchers in the <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-members-i.html">DOC -group</A> at <A -HREF="http://www.cs.wustl.edu/~schmidt/doc-center.html">Washington -University</A>, <A HREF="http://zen.uci.edu">UC Irvine</A> and <A -HREF="http://www.dre.vanderbilt.edu">ISIS</A> to respond to all the -traffic immediately. Prompt bug fixes from the DOC group also -discourage the creation of a larger community of <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-members.html">users</A> and -<A -HREF="http://www.cs.wustl.edu/~schmidt/commercial-support.htlm">commercial -support companies</A> who have deep knowledge of how ACE, TAO, and -CIAO work and can help provide bug fixes and new features. <P> - -To ensure the continued growth and maturation of ACE, TAO, and CIAO, -and to allow the user and vendor communities to evolve, please make it -a point to abide by the following policies: - -<UL> - -<LI> All bug reports to the <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">mailing -lists</A> should be submitted using the appropriate bug report form in -<A HREF="../PROBLEM-REPORT-FORM">$ACE_ROOT/PROBLEM-REPORT-FORM</A> -(for ACE), <A -HREF="../TAO/PROBLEM-REPORT-FORM">$TAO_ROOT/PROBLEM-REPORT-FORM</A> -(for TAO), <A -HREF="../TAO/CIAO/PROBLEM-REPORT-FORM">$CIAO_ROOT/PROBLEM-REPORT-FORM</A> -(for CIAO). Please use these forms since bug reports that are not -submitted in this form are likely to fall through the cracks. Here is -our policy for addressing these bug reports: <P> - -<OL> - -<LI> If a report is from someone <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-sponsors.html">sponsoring</A> -our work we will respond to it in a very timely manner. Please -contact <A HREF="mailto:schmidt@cs.wustl.edu">me</A> if you'd like to -become a sponsor. <P> - -<LI> If it's a bug report along with a fix we will try to apply this -in a timely manner. In general, people who submit good bug reports -with fixes tend to get much better help from the core DOC group team, -irrespective of whether they are sponsors or not since they are -helping our overall effort move ahead. <P> - -<LI> If it's a bug report that prevents ACE, TAO, or CIAO from working -on a major platform used by ourselves or our sponsors we'll try to fix -it as time permits. <P> - -</OL> - -<LI> You should also consider entering your bug report into our <A -HREF="http://deuce.doc.wustl.edu/bugzilla/index.cgi">bug tracking -database</A> so that it's archived for future processing. As usual, -we try to address these bugs as time permits, but may not get to them -for a while unless it affects our work or the work of our -sponsors. <P> - -We encourage bug reports for those without support to be posted -initially to the <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">ACE users</A> -(<A HREF="mailto:ace-users@cs.wustl.edu">ace-users@cs.wustl.edu</A>), -<A HREF="http://www.cs.wustl.edu/~schmidt/TAO-mail.html">TAO users</A> -(<A HREF="mailto:tao-users@cs.wustl.edu">tao-users@cs.wustl.edu</A>), -and <A HREF="http://www.cs.wustl.edu/~schmidt/CIAO-mail.html">CIAO -users</A> (<A -HREF="mailto:ciao-users@cs.wustl.edu">ciao-users@cs.wustl.edu</A>) -mailing lists, where the open-source user community may already have -developed, or have an interest in developing, a solution. <P> - -<LI> While the core DOC group development team participates in this -mailing list, we cannot response to all postings. Therefore, if you -post something and don't get a reply, please do the following:<P> - -<UL> -<LI> - Check to see whether your posting made it to the list, which you - can see by checking out the <A - HREF="http://groups.google.com/groups?q=comp.soft-sys.ace&ie=UTF-8&oe=UTF-8&hl=en">comp.soft-sys.ace</A> newsgroup to see if your posting is visible. <P> - -<LI> If it's not visible, please make sure you're - <A HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">subscribed -to the mailing - list(s)</A> you sent the report to since we have a "members only" posting - requirement to minimize spam. <P> - -<LI> If it is visible and you haven't received a reply this probably means - that either no one knows the answer or no one has time to answer it. - As always, if you need more predictable help please contact one of - <A -HREF="http://www.cs.wustl.edu/~schmidt/commercial-support.html">commercial -support</a> companies for ACE+TAO.<P> - -</UL> - -<LI> If you find a problem with a version of TAO that was released by - <A HREF="http://www.theaceorb.com/">OCI</A> then please report it - to <A - HREF="mailto:taosupport@ociweb.com">taosupport@ociweb.com</A> - since their version of TAO is different from the DOC group's - version of TAO and thus they provide their own support. <P> - -<LI> If it's a general question about how to use ACE, TAO, or CIAO -feature we'll try to respond as time permits, though we will also rely -on the experience of the open-source user community to field these -types of questions, as well. You should first check out the <A -HREf="http://www.theaceorb.com/faq/">online FAQ</A> to see if your -question has already been answered. If you require consulting support -for ACE, TAO, or CIAO, please contact one of the companies that -provides <A -HREF="http://www.cs.wustl.edu/~schmidt/commercial-support.html">commercial -support</A>.<P> - -</UL> - -Naturally, we encourage other ACE, TAO, and CIAO users to continue to -help provide fixes and advice in response to postings on the mailing -lists and newsgroup. If you have a patch that fixes a problem you've -found with our software here's the process for submitting it: - -<OL> -<LI> Use the latest contents of our CVS repository, i.e., what's available from <P> - - <A HREF="http://cvs.doc.wustl.edu/">http://cvs.doc.wustl.edu/</A> <P> - -<LI> Create a ``unified diff'' and put this into Bugzilla at <P> - - <A HREF="http://deuce.doc.wustl.edu/bugzilla/index.cgi">http://deuce.doc.wustl.edu/bugzilla/index.cgi</A> <P> - - and send an email to the appropriate <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE-mail.html">mailing -list(s)</A> and/or <A HREF="news:comp.soft-sys.ace">newsgroup</A> -newsgroup summarizing what the problem was and you've done to fix the -problem, i.e., use the <A HREF="../ChangeLog"</A>ChangeLog</A> -format. <P> - -<LI> Ideally, you could also create (or augment) a test program that - validates your patch and integrate it into the <A -HREF="../tests">ACE_ROOT/tests</A> directory. <P> </OL> - -Please be sensitive to the fact that the core <A -HREF="http://www.dre.vanderbilt.edu/">DOC group</A> team is -<EM>very</EM> busy, so we often don't have time to address problems -reported by non-sponsors. If you'd like an immediate response, please -contact <A HREF="mailto:schmidt@cs.wustl.edu">me</A> about becoming a -sponsor or contact one of the companies that provides <A -HREF="http://www.cs.wustl.edu/~schmidt/commercial-support.html"> -commercial support</A> for ACE, TAO, and CIAO. <P> - -<HR><P> -Back to the <A -HREF="http://www.cs.wustl.edu/~schmidt/ACE.html">ACE</A> page.<BR> -Back to <A HREF="index.html">ACE Documentation Home</A>. - -<!--#include virtual="/~schmidt/cgi-sig.html" --> -</BODY> -</HTML> |