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-<!--#if expr="$FAQMASTER" -->
- <!--#set var="STANDALONE" value="" -->
- <!--#set var="INCLUDED" value="YES" -->
- <!--#if expr="$QUERY_STRING = TOC" -->
- <!--#set var="TOC" value="YES" -->
- <!--#set var="CONTENT" value="" -->
- <!--#else -->
- <!--#set var="TOC" value="" -->
- <!--#set var="CONTENT" value="YES" -->
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-<!--#else -->
- <!--#set var="STANDALONE" value="YES" -->
- <!--#set var="INCLUDED" value="" -->
- <!--#set var="TOC" value="" -->
- <!--#set var="CONTENT" value="" -->
-<!--#endif -->
-<!--#if expr="$STANDALONE" -->
-<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">
-<HTML>
- <HEAD>
- <TITLE>Apache Server Frequently Asked Questions</TITLE>
- </HEAD>
-<!-- Background white, links blue (unvisited), navy (visited), red (active) -->
- <BODY
- BGCOLOR="#FFFFFF"
- TEXT="#000000"
- LINK="#0000FF"
- VLINK="#000080"
- ALINK="#FF0000"
- >
- <!--#include virtual="header.html" -->
- <H1 ALIGN="CENTER">Apache Server Frequently Asked Questions</H1>
- <P>
- $Revision: 1.8 $ ($Date: 2001/02/28 03:35:59 $)
- </P>
- <P>
- The latest version of this FAQ is always available from the main
- Apache web site, at
- &lt;<A
- HREF="http://www.apache.org/docs/misc/FAQ.html"
- REL="Help"
- ><SAMP>http://www.apache.org/docs/misc/FAQ.html</SAMP></A>&gt;.
- </P>
-<!-- Notes about changes: -->
-<!-- - If adding a relative link to another part of the -->
-<!-- documentation, *do* include the ".html" portion. There's a -->
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-<!-- on his own system, which may not be configured for -->
-<!-- multiviews. -->
-<!-- - When adding items, make sure they're put in the right place -->
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-<!-- - *Don't* use <PRE></PRE> blocks - they don't appear -->
-<!-- correctly in a reliable way when this is converted to text -->
-<!-- with Lynx. Use <DL><DD><CODE>xxx<BR>xx</CODE></DD></DL> -->
-<!-- blocks inside a <P></P> instead. This is necessary to get -->
-<!-- the horizontal and vertical indenting right. -->
-<!-- - Don't forget to include an HR tag after the last /P tag -->
-<!-- but before the /LI in an item. -->
- <P>
- If you are reading a text-only version of this FAQ, you may find numbers
- enclosed in brackets (such as &quot;[12]&quot;). These refer to the list of
- reference URLs to be found at the end of the document. These references
- do not appear, and are not needed, for the hypertext version.
- </P>
- <H2>The Questions</H2>
-<OL TYPE="A">
-<!--#endif -->
-<!--#if expr="$TOC || $STANDALONE" -->
- <LI VALUE="4"><STRONG>Error Log Messages and Problems Starting Apache</STRONG>
- <OL>
- <LI><A HREF="#setgid">Why do I get &quot;<SAMP>setgid: Invalid
- argument</SAMP>&quot; at startup?</A>
- </LI>
- <LI><A HREF="#nodelay">Why am I getting &quot;<SAMP>httpd: could not
- set socket option TCP_NODELAY</SAMP>&quot; in my error log?</A>
- </LI>
- <LI><A HREF="#peerreset">Why am I getting &quot;<SAMP>connection
- reset by peer</SAMP>&quot; in my error log?</A>
- </LI>
- <LI><A HREF="#wheres-the-dump">The errorlog says Apache dumped core,
- but where's the dump file?</A>
- </LI>
- <LI><A HREF="#linux-shmget">When I run it under Linux I get &quot;shmget:
- function not found&quot;, what should I do?</A>
- </LI>
- <LI><A HREF="#nfslocking">Server hangs, or fails to start, and/or error log
- fills with &quot;<SAMP>fcntl: F_SETLKW: No record locks
- available</SAMP>&quot; or similar messages</A>
- </LI>
- <LI><A HREF="#aixccbug">Why am I getting "<SAMP>Expected &lt;/Directory&gt;
- but saw &lt;/Directory&gt;</SAMP>" when I try to start Apache?</A>
- </LI>
- <LI><A HREF="#redhat">I'm using RedHat Linux and I have problems with httpd
- dying randomly or not restarting properly</A>
- </LI>
- <LI><A HREF="#stopping">I upgraded from an Apache version earlier
- than 1.2.0 and suddenly I have problems with Apache dying randomly
- or not restarting properly</A>
- </LI>
- <LI><A HREF="#setservername">When I try to start Apache from a DOS
- window, I get a message like "<samp>Cannot determine host name.
- Use ServerName directive to set it manually.</samp>" What does
- this mean?</A>
- </LI>
- <LI><A HREF="#ws2_32dll">When I try to start Apache for Windows, I get a message
- like "<samp>Unable To Locate WS2_32.DLL...</samp>". What should I do?</A>
- </LI>
- <LI><A HREF="#WSADuplicateSocket">Apache for Windows does not start.
- Error log contains this message "<samp>[crit] (10045) The attempted
- operation is not supported for the type of object referenced: Parent:
- WSADuplicateSocket failed for socket ###</samp>". What does this
- mean?</a>
- </LI>
- </OL>
- </LI>
-<!--#endif -->
-<!--#if expr="$STANDALONE" -->
-</OL>
-
-<HR>
-
- <H2>The Answers</H2>
-<!--#endif -->
-<!--#if expr="! $TOC" -->
-
- <H3>D. Error Log Messages and Problems Starting Apache</H3>
-<OL>
-
- <LI><A NAME="setgid">
- <STRONG>Why do I get &quot;<SAMP>setgid: Invalid
- argument</SAMP>&quot; at startup?</STRONG>
- </A>
- <P>
- Your
- <A HREF="../mod/mpm_common.html#group"><SAMP>Group</SAMP></A>
- directive (probably in <SAMP>conf/httpd.conf</SAMP>) needs to name a
- group that actually exists in the <SAMP>/etc/group</SAMP> file (or
- your system's equivalent). This problem is also frequently seen when
- a negative number is used in the <CODE>Group</CODE> directive
- (<EM>e.g.</EM>, "<CODE>Group&nbsp;#-1</CODE>"). Using a group name
- -- not group number -- found in your system's group database should
- solve this problem in all cases.
- </P>
- <HR>
- </LI>
-
- <LI><A NAME="nodelay">
- <STRONG>Why am I getting &quot;<SAMP>httpd: could not set socket
- option TCP_NODELAY</SAMP>&quot; in my error log?</STRONG>
- </A>
- <P>
- This message almost always indicates that the client disconnected
- before Apache reached the point of calling <CODE>setsockopt()</CODE>
- for the connection. It shouldn't occur for more than about 1% of the
- requests your server handles, and it's advisory only in any case.
- </P>
- <HR>
- </LI>
-
- <LI><A NAME="peerreset">
- <STRONG>Why am I getting &quot;<SAMP>connection reset by
- peer</SAMP>&quot; in my error log?</STRONG>
- </A>
- <P>
- This is a normal message and nothing about which to be alarmed. It simply
- means that the client canceled the connection before it had been
- completely set up - such as by the end-user pressing the &quot;Stop&quot;
- button. People's patience being what it is, sites with response-time
- problems or slow network links may experiences this more than
- high-capacity ones or those with large pipes to the network.
- </P>
- <HR>
- </LI>
-
- <LI><A NAME="wheres-the-dump">
- <STRONG>The errorlog says Apache dumped core, but where's the dump
- file?</STRONG>
- </A>
- <P>
- In Apache version 1.2, the error log message
- about dumped core includes the directory where the dump file should be
- located. However, many Unixes do not allow a process that has
- called <CODE>setuid()</CODE> to dump core for security reasons;
- the typical Apache setup has the server started as root to bind to
- port 80, after which it changes UIDs to a non-privileged user to
- serve requests.
- </P>
- <P>
- Dealing with this is extremely operating system-specific, and may
- require rebuilding your system kernel. Consult your operating system
- documentation or vendor for more information about whether your system
- does this and how to bypass it. If there <EM>is</EM> a documented way
- of bypassing it, it is recommended that you bypass it only for the
- <SAMP>httpd</SAMP> server process if possible.
- </P>
- <P>
- The canonical location for Apache's core-dump files is the
- <A HREF="../mod/core.html#serverroot">ServerRoot</A>
- directory. As of Apache version 1.3, the location can be set <EM>via</EM>
- the
- <A HREF="../mod/mpm_common.html#coredumpdirectory"
- ><SAMP>CoreDumpDirectory</SAMP></A>
- directive to a different directory. Make sure that this directory is
- writable by the user the server runs as (as opposed to the user the server
- is <EM>started</EM> as).
- </P>
- <HR>
- </LI>
-
- <LI><A NAME="linux-shmget">
- <STRONG>When I run it under Linux I get &quot;shmget:
- function not found&quot;, what should I do?</STRONG>
- </A>
- <P>
- Your kernel has been built without SysV IPC support. You will have
- to rebuild the kernel with that support enabled (it's under the
- &quot;General Setup&quot; submenu). Documentation for kernel
- building is beyond the scope of this FAQ; you should consult the <A
- HREF="http://www.redhat.com/mirrors/LDP/HOWTO/Kernel-HOWTO.html">Kernel
- HOWTO</A>, or the documentation provided with your distribution, or
- a <A HREF="http://www.redhat.com/mirrors/LDP/HOWTO/META-FAQ.html">Linux
- newsgroup/mailing list</A>. As a last-resort workaround, you can
- comment out the <CODE>#define&nbsp;USE_SHMGET_SCOREBOARD</CODE>
- definition in the <SAMP>LINUX</SAMP> section of
- <SAMP>src/conf.h</SAMP> and rebuild the server (prior to 1.3b4,
- simply removing <CODE>#define&nbsp;HAVE_SHMGET</CODE> would have
- sufficed). This will produce a server which is slower and less
- reliable.
- </P>
- <HR>
- </LI>
-
- <LI><A NAME="nfslocking">
- <STRONG>Server hangs, or fails to start, and/or error log
- fills with &quot;<SAMP>fcntl: F_SETLKW: No record locks
- available</SAMP>&quot; or similar messages</STRONG>
- </A>
-
- <P>
- These are symptoms of a fine locking problem, which usually means that
- the server is trying to use a synchronization file on an NFS filesystem.
- </P>
- <P>
- Because of its parallel-operation model, the Apache Web server needs to
- provide some form of synchronization when accessing certain resources.
- One of these synchronization methods involves taking out locks on a file,
- which means that the filesystem whereon the lockfile resides must support
- locking. In many cases this means it <EM>can't</EM> be kept on an
- NFS-mounted filesystem.
- </P>
- <P>
- To cause the Web server to work around the NFS locking limitations, include
- a line such as the following in your server configuration files:
- </P>
- <DL>
- <DD><CODE>LockFile /var/run/apache-lock</CODE>
- </DD>
- </DL>
- <P>
- The directory should not be generally writable (<EM>e.g.</EM>, don't use
- <SAMP>/var/tmp</SAMP>).
- See the <A HREF="../mod/mpm_common.html#lockfile"><SAMP>LockFile</SAMP></A>
- documentation for more information.
- </P>
- <HR>
- </LI>
-
- <LI><A NAME="aixccbug"><STRONG>Why am I getting "<SAMP>Expected
- &lt;/Directory&gt; but saw &lt;/Directory&gt;</SAMP>" when
- I try to start Apache?</STRONG></A>
- <P>
- This is a known problem with certain versions of the AIX C compiler.
- IBM are working on a solution, and the issue is being tracked by
- <A HREF="http://bugs.apache.org/index/full/2312">problem report #2312</A>.
- </P>
- <HR>
- </LI>
-
- <LI><A NAME="redhat">
- <STRONG>I'm using RedHat Linux and I have problems with httpd
- dying randomly or not restarting properly</STRONG>
- </A>
-
- <P>
- RedHat Linux versions 4.x (and possibly earlier) RPMs contain
- various nasty scripts which do not stop or restart Apache properly.
- These can affect you even if you're not running the RedHat supplied
- RPMs.
- </P>
- <P>
- If you're using the default install then you're probably running
- Apache 1.1.3, which is outdated. From RedHat's ftp site you can
- pick up a more recent RPM for Apache 1.2.x. This will solve one of
- the problems.
- </P>
- <P>
- If you're using a custom built Apache rather than the RedHat RPMs
- then you should <CODE>rpm -e apache</CODE>. In particular you want
- the mildly broken <CODE>/etc/logrotate.d/apache</CODE> script to be
- removed, and you want the broken <CODE>/etc/rc.d/init.d/httpd</CODE>
- (or <CODE>httpd.init</CODE>) script to be removed. The latter is
- actually fixed by the apache-1.2.5 RPMs but if you're building your
- own Apache then you probably don't want the RedHat files.
- </P>
- <P>
- We can't stress enough how important it is for folks, <EM>especially
- vendors</EM> to follow the <A HREF="../stopping.html">stopping Apache
- directions</A> given in our documentation. In RedHat's defense,
- the broken scripts were necessary with Apache 1.1.x because the
- Linux support in 1.1.x was very poor, and there were various race
- conditions on all platforms. None of this should be necessary with
- Apache 1.2 and later.
- </P>
- <HR>
- </LI>
-
- <LI><A NAME="stopping">
- <STRONG>I upgraded from an Apache version earlier
- than 1.2.0 and suddenly I have problems with Apache dying randomly
- or not restarting properly</STRONG>
- </A>
-
- <P>
- You should read <A HREF="#redhat">the previous note</A> about
- problems with RedHat installations. It is entirely likely that your
- installation has start/stop/restart scripts which were built for
- an earlier version of Apache. Versions earlier than 1.2.0 had
- various race conditions that made it necessary to use
- <CODE>kill -9</CODE> at times to take out all the httpd servers.
- But that should not be necessary any longer. You should follow
- the <A HREF="../stopping.html">directions on how to stop
- and restart Apache</A>.
- </P>
- <P>As of Apache 1.3 there is a script
- <CODE>src/support/apachectl</CODE> which, after a bit of
- customization, is suitable for starting, stopping, and restarting
- your server.
- </P>
- <HR>
- </LI>
-
- <LI><A name="setservername">
- <b>When I try to start Apache from a DOS
- window, I get a message like "<samp>Cannot determine host name.
- Use ServerName directive to set it manually.</samp>" What does
- this mean?</b></A>
-
- <p>
- It means what it says; the Apache software can't determine the
- hostname of your system. Edit your <samp>conf\httpd.conf</samp>
- file, look for the string "ServerName", and make sure there's an
- uncommented directive such as
- </p>
- <dl>
- <dd><code>ServerName localhost</code></dd>
- </dl>
- <p>
- or
- </p>
- <dl>
- <dd><code>ServerName www.foo.com</code></dd>
- </dl>
- <p>
- in the file. Correct it if there one there with wrong information, or
- add one if you don't already have one.
- </p>
- <p>
- Also, make sure that your Windows system has DNS enabled. See the TCP/IP
- setup component of the Networking or Internet Options control panel.
- </p>
- <p>
- After verifying that DNS is enabled and that you have a valid hostname
- in your <samp>ServerName</samp> directive, try to start the server
- again.
- </p>
- <hr>
- </LI>
- <LI><A name="ws2_32dll">
- <b>When I try to start Apache for Windows, I get a message
- like "<samp>Unable To Locate WS2_32.DLL...</samp>". What should I do?</b></A>
- <p>
- Short answer: You need to install Winsock 2, available from
- <A HREF="http://www.microsoft.com/windows95/downloads/">http://www.microsoft.com/windows95/downloads/</A>
- </p>
- <p>
- Detailed answer: Prior to version 1.3.9, Apache for Windows used Winsock 1.1. Beginning with
- version 1.3.9, Apache began using Winsock 2 features (specifically, WSADuplicateSocket()).
- WS2_32.DLL implements the Winsock 2 API. Winsock 2 ships with Windows NT 4.0 and Windows 98.
- Some of the earlier releases of Windows 95 did not include Winsock 2.
- </p>
- <hr>
- </LI>
- <LI><A name="WSADuplicateSocket">
- <b>Apache for Windows does not start. Error log contains this message:
- "<samp>[crit] (10045) The attempted operation is not supported for
- the type of object referenced: Parent: WSADuplicateSocket failed for
- socket ###</samp>". What does this mean?</b></A>
- <p>
- We have seen this problem when Apache is run on systems along with
- Virtual Private Networking clients like Aventail Connect. Aventail Connect
- is a Layered Service Provider (LSP) that inserts itself, as a "shim,"
- between the Winsock 2 API and Window's native Winsock 2 implementation.
- The Aventail Connect shim does not implement WSADuplicateSocket, which is
- the cause of the failure.
- </p>
- <p>
- The shim is not unloaded when Aventail Connect is shut down. Once
- observed, the problem persists until the shim is either explicitly
- unloaded or the machine is rebooted. Instructions for temporarily
- removing the Aventail Connect V3.x shim can be found here:
- "<a href="http://support.aventail.com/akb/article00386.html"
- >How to Remove Aventail Connect v3.x from the LSP Order for Testing
- Purposes</a>."
- </p>
- <p>
- Another potential solution (not tested) is to add <code>apache.exe</code>
- to the Aventail "Connect Exclusion List". See this link for details:
- "<a href="http://support.aventail.com/akb/article00586.html"
- >How to Add an Application to Aventail Connect's Application Exclusion
- List</a>."
- </p>
- <hr>
- </LI>
-</OL>
-<!--#endif -->
-<!--#if expr="$STANDALONE" -->
- <!-- Don't forget to add HR tags at the end of each list item.. -->
-
-<!--#include virtual="footer.html" -->
-</BODY>
-</HTML>
-<!--#endif -->