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+.. _reporting_bugs:
+
+Reporting bugs
+**************
+
+In this guide, we will show you how to:
+
+1) Collect logs to support your bug report.
+2) File bugs to the upstream ``cloud-init`` project via `Launchpad`_.
+3) Report issues for distro-specific packages.
+
+Collect logs
+============
+
+To aid in debugging, please collect the necessary logs. To do so, run the
+:command:`collect-logs` subcommand to produce a tarfile that you can easily
+upload:
+
+.. code-block:: shell-session
+
+ $ sudo cloud-init collect-logs
+
+Example output:
+
+.. code-block::
+
+ Wrote /home/ubuntu/cloud-init.tar.gz
+
+If your version of ``cloud-init`` does not have the :command:`collect-logs`
+subcommand, then please manually collect the base log files by running the
+following:
+
+.. code-block:: shell-session
+
+ $ sudo dmesg > dmesg.txt
+ $ sudo journalctl -o short-precise > journal.txt
+ $ sudo tar -cvf cloud-init.tar dmesg.txt journal.txt /run/cloud-init \
+ /var/log/cloud-init.log /var/log/cloud-init-output.log
+
+Report upstream bugs
+====================
+
+Bugs for upstream ``cloud-init`` are tracked using Launchpad. To file a bug:
+
+1. Collect the necessary debug logs as described above.
+2. `Create a Launchpad account`_ or login to your existing account.
+3. `Report an upstream cloud-init bug`_.
+
+If debug logs are not provided, you will be asked for them before any
+further time is spent debugging. If you are unable to obtain the required
+logs please explain why in the bug.
+
+If your bug is for a specific distro using ``cloud-init``, please first
+consider reporting it with the upstream distro or confirm that it still occurs
+with the latest upstream ``cloud-init`` code. See the following section for
+details on specific distro reporting.
+
+Distro-specific issues
+======================
+
+For issues specific to your distro please use one of the following
+distro-specific reporting mechanisms:
+
+Ubuntu
+------
+
+To report a bug on Ubuntu use the :command:`ubuntu-bug` command on the affected
+system to automatically collect the necessary logs and file a bug on
+Launchpad:
+
+.. code-block:: shell-session
+
+ $ ubuntu-bug cloud-init
+
+If that does not work or is not an option, please collect the logs using the
+commands in the above Collect Logs section and then report the bug on the
+`Ubuntu bug tracker`_. Make sure to attach your collected logs!
+
+Debian
+------
+
+To file a bug against the Debian package of ``cloud-init`` please use the
+`Debian bug tracker`_ to file against 'Package: cloud-init'. See the
+`Debian bug reporting wiki`_ page for more details.
+
+Red Hat, CentOS and Fedora
+--------------------------
+
+To file a bug against the Red Hat or Fedora packages of ``cloud-init`` please
+use the `Red Hat bugzilla`_.
+
+SUSE and openSUSE
+-----------------
+
+To file a bug against the SUSE packages of ``cloud-init`` please use the
+`SUSE bugzilla`_.
+
+Arch Linux
+----------
+
+To file a bug against the Arch package of ``cloud-init`` please use the
+`Arch Linux Bugtracker`_. See the `Arch Linux bug reporting wiki`_ for more
+details.
+
+.. LINKS:
+.. _Launchpad: https://launchpad.net/
+.. _Create a Launchpad account: https://help.launchpad.net/YourAccount/NewAccount
+.. _Report an upstream cloud-init bug: https://bugs.launchpad.net/cloud-init/+filebug
+.. _Ubuntu bug tracker: https://bugs.launchpad.net/ubuntu/+source/cloud-init/+filebug
+.. _Debian bug tracker: https://bugs.debian.org/cgi-bin/pkgreport.cgi?pkg=cloud-init;dist=unstable
+.. _Debian bug reporting wiki: https://www.debian.org/Bugs/Reporting
+.. _Red Hat bugzilla: https://bugzilla.redhat.com/
+.. _SUSE bugzilla: https://bugzilla.suse.com/index.cgi
+.. _Arch Linux Bugtracker: https://bugs.archlinux.org/
+.. _Arch Linux bug reporting wiki: https://wiki.archlinux.org/index.php/Bug_reporting_guidelines