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diff --git a/.gitlab/issue_templates/Actionable Insight - Product change.md b/.gitlab/issue_templates/Actionable Insight - Product change.md new file mode 100644 index 00000000000..6c030220636 --- /dev/null +++ b/.gitlab/issue_templates/Actionable Insight - Product change.md @@ -0,0 +1,33 @@ +<!-- Actionable insights must recommend an action that needs to take place. An actionable insight both defines the insight and clearly calls out action or next step required to improve based on the result of the research observation or data. Actionable insights are tracked over time and will include follow-up. Please follow the tasks outlined in this issue for best results. Learn more in the handbook here: https://about.gitlab.com/handbook/engineering/ux/ux-research-training/research-insights/#actionable-insights + +This issue template is for an actionable insight that requires a change in the product.--> + +### Insight +<!-- Describe the insight itself: often the problem, finding, or observation.--> + +### Supporting evidence +<!-- Describe why the problem is happening, or more details behind the finding or observation. Try to include quotes or specific data collected. Feel free to link the Actionable insight from Dovetail here if applicable instead of retyping details. --> + +### Action +<!--Since this is an actionable insight that requires a change in the product, ensure the action is algned to that. Describe the next step or action that needs to take place as a result of the research. The action should be clearly defined, achievable, and directly tied back to the insight. Make sure to use directive terminology, such as: change, update, add/remove, etc. --> + +### Resources + <!--Add resources as links below or as related issues. --> + +- :dove: [Dovetail project](Paste URL for Dovetail project here) +- :mag: [Research issue](Paste URL for research issue here) +- :footprints: [Follow-up issue or epic](Paste URL for follow-up issue or epic here) + +### Tasks + <!--Fill out these tasks in order to consider an Actionable Insight complete. Actionable Insights are created as confidential by default, but can be made non-confidential if the insight does not include information about competitors from a Competitor Evaluation or any other confidential information. --> +- [ ] Assign this issue to the appropriate Product Manager, Product Designer, or UX Researcher. +- [ ] Add the appropriate `Group` (such as `~"group::source code"`) label to the issue. This helps identify and track actionable insights at the group level. +- [ ] Link this issue back to the original research issue in the GitLab UX Research project and the Dovetail project. +- [ ] Adjust confidentiality of this issue if applicable + + + +/confidential +/label ~"Actionable Insight::Product change" +/label ~"SUS" + |