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Diffstat (limited to 'doc/operations/incident_management/incidents.md')
| -rw-r--r-- | doc/operations/incident_management/incidents.md | 24 |
1 files changed, 13 insertions, 11 deletions
diff --git a/doc/operations/incident_management/incidents.md b/doc/operations/incident_management/incidents.md index 2cb2e5f8045..edbe07f166c 100644 --- a/doc/operations/incident_management/incidents.md +++ b/doc/operations/incident_management/incidents.md @@ -1,7 +1,7 @@ --- stage: Monitor group: Respond -info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments +info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments --- # Incidents **(FREE)** @@ -10,9 +10,6 @@ Incidents are critical entities in incident management workflows. They represent a service disruption or outage that needs to be restored urgently. GitLab provides tools for the triage, response, and remediation of incidents. -Users with at least Guest [permissions](../../user/permissions.md) can access -incidents [on public projects](../../user/permissions.md#project-members-permissions). - ## Incident creation You can create an incident manually or automatically. @@ -86,8 +83,14 @@ confirm that a GitLab incident is created from the incident. ## Incident list -For users with at least Guest [permissions](../../user/permissions.md), the -Incident list is available at **Monitor > Incidents** +Whether you can view an incident depends on the [project visibility level](../../user/public_access.md) and +the incident's confidentiality status: + +- Public project and a non-confidential incident: You don't have to be a member of the project. +- Private project and non-confidential incident: You must have at least the Guest role for the project. +- Confidential incident (regardless of project visibility): You must have at least the Reporter. + +The Incident list is available at **Monitor > Incidents** in your project's sidebar. The list contains the following metrics:  @@ -138,10 +141,9 @@ For a live example of the incident list in action, visit this > [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/230847) in GitLab 13.4. -Users with at least Guest [permissions](../../user/permissions.md) can view -the Incident Details page. Navigate to **Monitor > Incidents** in your project's -sidebar, and select an incident from the list. - +1. On the top bar, select **Main menu > Projects** and find your project. +1. On the left sidebar, select **Monitor > Incidents**. +1. Select an incident from the list. When you take any of these actions on an incident, GitLab logs a system note and displays it in the Incident Details view: @@ -192,7 +194,7 @@ When you upload an image, you can associate the image with text or a link to the  -If you add a link, you can access the original graph by clicking the hyperlink above the uploaded image. +If you add a link, you can access the original graph by selecting the hyperlink above the uploaded image. ### Alert details |