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---
stage: Monitor
group: Health
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Generic alerts integration
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/13203) in [GitLab Ultimate](https://about.gitlab.com/pricing/) 12.4.
> - [Moved](https://gitlab.com/gitlab-org/gitlab/-/issues/42640) to [GitLab Core](https://about.gitlab.com/pricing/) in 12.8.
GitLab can accept alerts from any source via a generic webhook receiver.
When you set up the generic alerts integration, a unique endpoint will
be created which can receive a payload in JSON format, and will in turn
create an issue with the payload in the body of the issue. You can always
[customize the payload](#customizing-the-payload) to your liking.
The entire payload will be posted in the issue discussion as a comment
authored by the GitLab Alert Bot.
NOTE: **Note**
In GitLab versions 13.1 and greater, you can configure [External Prometheus instances](prometheus.md#external-prometheus-instances) to use this endpoint.
## Setting up generic alerts
To obtain credentials for setting up a generic alerts integration:
- Sign in to GitLab as a user with maintainer [permissions](../../permissions.md) for a project.
- Navigate to the **Operations** page for your project, depending on your installed version of GitLab:
- *In GitLab versions 13.1 and greater,* navigate to **{settings}** **Settings > Operations** in your project.
- *In GitLab versions prior to 13.1,* navigate to **{settings}** **Settings > Integrations** in your project. GitLab will display a banner encouraging you to enable the Alerts endpoint in **{settings}** **Settings > Operations** instead.
- Click **Alerts endpoint**.
- Toggle the **Active** alert setting to display the **URL** and **Authorization Key** for the webhook configuration.
## Customizing the payload
You can customize the payload by sending the following parameters. All fields other than `title` are optional:
| Property | Type | Description |
| -------- | ---- | ----------- |
| `title` | String | The title of the incident. Required. |
| `description` | String | A high-level summary of the problem. |
| `start_time` | DateTime | The time of the incident. If none is provided, a timestamp of the issue will be used. |
| `service` | String | The affected service. |
| `monitoring_tool` | String | The name of the associated monitoring tool. |
| `hosts` | String or Array | One or more hosts, as to where this incident occurred. |
| `severity` | String | The severity of the alert. Must be one of `critical`, `high`, `medium`, `low`, `info`, `unknown`. Default is `critical`. |
| `fingerprint` | String or Array | The unique identifier of the alert. This can be used to group occurrences of the same alert. |
TIP: **Payload size:**
Ensure your requests are smaller than the [payload application limits](../../../administration/instance_limits.md#generic-alert-json-payloads).
Example request:
```shell
curl --request POST \
--data '{"title": "Incident title"}' \
--header "Authorization: Bearer <authorization_key>" \
--header "Content-Type: application/json" \
<url>
```
The `<authorization_key>` and `<url>` values can be found when [setting up generic alerts](#setting-up-generic-alerts).
Example payload:
```json
{
"title": "Incident title",
"description": "Short description of the incident",
"start_time": "2019-09-12T06:00:55Z",
"service": "service affected",
"monitoring_tool": "value",
"hosts": "value",
"severity": "high",
"fingerprint": "d19381d4e8ebca87b55cda6e8eee7385"
}
```
|
